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Post by AudioHTIT on Nov 15, 2019 9:40:33 GMT -5
Maybe try a bd with a 5.1 lpcm soundtrack if you have an early one to see if lpcm is fixed as well [ someone had issues iirc] Geronimo in the RMC1 thread has confirmed problems with uncompressed 5.1 lpcm of standard blurays still. Anyone tried a few like Con air or Apocalypto ? Curious as to how 24/96 5.1 dvd-a's go with the mlp codec as well ? He did specifically say “ compressed LOSSLESS PCM 5.1”. Are there examples of both compressed and uncompressed 5.1 on disk? How does one identify this? I suppose the same could be asked of lossy and lossless since it was called out. |
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Post by cwt on Nov 15, 2019 11:46:07 GMT -5
Geronimo in the RMC1 thread has confirmed problems with uncompressed 5.1 lpcm of standard blurays still. Anyone tried a few like Con air or Apocalypto ? Curious as to how 24/96 5.1 dvd-a's go with the mlp codec as well ? He did specifically say “ compressed LOSSLESS PCM 5.1”. Are there examples of both compressed and uncompressed 5.1 on disk? How does one identify this? I suppose the same could be asked of lossy and lossless since it was called out. That was an incorrect description ; Geronimo was obviously ticked off at what should be fixed by now . Lossless pcm is uncompressed by its nature ; dolby and dts codecs compress this uncompressed pcm to a smaller file size . EG my bd of apocalypto has 6gb of lpcm audio on it that mediainfo has identified as 24/48 bit depth/sampling rate ; much smaller if you use dts hdma to compress whats on the disc  Mediainfo can identify what codec what file size mediaarea.net/en/MediaInfo/DownloadBasically if the discs dustjacket lists a codec its got compressed audio . Some early bd's just had uncompressed lpcm and eventually hdma and truehd came along to shrink or compress the audio on the discs so more bandwidth could be devoted to the video . Because its not efficient ;lossless pcm is not used anymore [ive got bd's with a whole dvd iso's bandwidth of audio on them ; but the lpcm on these early discs bypass the decoders as theres no decoding any compressed dolby/dts codec to do .. It should theoretically be easier without any decoding as all the processes like bass management ; dsp upmixing do it in the lpcm domain  |
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Lsc
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Post by Lsc on Nov 15, 2019 12:26:00 GMT -5
Listening to Amazon music - much better than Apple Music FYI.
Anyway, I have heard every second of every song. The first second or two is not muted.
This is coming from my iMac with the amazon music application connected to the XMC2 via a 25 foot Hdmi cable.
So I’m not convinced this muting is 100% on the XMC2 or else we would see the same behavior on every source material.
Maybe software plays a big part in this.
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Post by bastille on Nov 15, 2019 13:05:04 GMT -5
I restarted it about 4 hours ago and stuck in same spot now. Ill wait another 4 hours then restart it 1 more time and let it run until its time to RMA ship monday morning.
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cawgijoe
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Post by cawgijoe on Nov 15, 2019 13:54:07 GMT -5
I restarted it about 4 hours ago and stuck in same spot now. Ill wait another 4 hours then restart it 1 more time and let it run until its time to RMA ship monday morning. If it's stuck, it will most likely not move. I would shut it down, wait a few minutes, restart. I might also delete the file off the USB stick and re-download it before attempting the firmware update just in case there was a problem with the download. Probably couldn't hurt. I really hope that it works for you and you don't have to send the unit back. On a secondary note, all that have had the firmware upgrade "stick" while going through the process, whether it went through or not, should report this to Emotiva. |
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Post by bastille on Nov 15, 2019 15:33:56 GMT -5
Im going to try a different stick and use the back port
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Post by AudioHTIT on Nov 15, 2019 15:47:48 GMT -5
Listening to Amazon music - much better than Apple Music FYI. Anyway, I have heard every second of every song. The first second or two is not muted. This is coming from my iMac amp with the amazon music application connected to the XMC2 via a 25 foot Hdmi cable. So I’m not convinced this muting is 100% on the XMC2 or else we would see the same behavior on every source material. Maybe software plays a big part in this. That’s because the Amazon Music app is in control and providing gapless playback, the same is true of other ‘players’. The difficulty arises when the individual songs are sent randomly to the digital input, without any buffering, dithering, or other techniques to keep the stream from being interrupted; then the DAC has to handle the break in signal and (as smoothly as possible) play the next song. Edit: To this point it’s helpful that you said you were using Amazon Music, as people report their results (positive or negative), knowing how the files are being played will help to understand how one might work around the problem. |
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Post by bastille on Nov 15, 2019 21:14:34 GMT -5
So now I'm in limbo a bit here. The firmware hasnt completed successfully as per the described success of "going into standby when complete". It seems to get stuck every time in the please dont turn off mode. But if I go in and check the firmware it is listed as the new 1.7. So Now im in fear of whether it actually completed and didnt properly notify or is it partially loaded and who knows what. I did a factory reset before doing the first upgrade. I am not sure if that loads the actual factory firmware but I suppose I will try that 1 more time with a reset first. Man I am in a pickle here. If I was getting full price refund this RMA would have been packed again. Or if it didnt sound amazing for 99% of the seconds it plays. But I did the trade in program so after shipping costs back for the RMA im looking at a loss of about $600 against full price vs refund. UGH
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Post by bastille on Nov 15, 2019 21:21:26 GMT -5
Side note (+ related response to my videos in last copypasta), I may have found part of the problem at Emotiva.... 11/12 I start the RMA: As per phone conversation, here are my videos demonstrating... Emo reply: Hi Chris, Thanks for sending in the additional info and videos 11/13 Emo emails: Hi Chris, Here is a recap of the issues you are having with your product. Please confirm that this information is correct. My reply: So that is correct except the order is under Al CaXXXX, not Chris. Chris is my business partner and the amps we bought were under his name. 11/14 Emo Reply: Hi Chris, Thanks for the confirmation and correction. I'll update the info in our system. Please let me know if you have any questions. My reply: Sure, but again just to clarify, im not Chris. Emo reply: i understand. We updated your info in our system. Thanks for the clarification. 11/15: Hi Chris, Thanks for sending in the additional info and videos. I forwarded your email to our product developer and he said that this is a normal function of the unit. This occurs because the unit needs to do so much processing for bass management and surround decoding. We think it's worth the very minimal delay for the excellent sound quality, but we understand that you do not feel the same way. Please let me know if there is anything else I can help you with.   |
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Post by emofrmcgy on Nov 15, 2019 23:00:13 GMT -5
Side note (+ related response to my videos in last copypasta), I may have found part of the problem at Emotiva.... 11/12 I start the RMA: As per phone conversation, here are my videos demonstrating... Emo reply: Hi Chris, Thanks for sending in the additional info and videos 11/13 Emo emails: Hi Chris, Here is a recap of the issues you are having with your product. Please confirm that this information is correct. My reply: So that is correct except the order is under Al CaXXXX, not Chris. Chris is my business partner and the amps we bought were under his name. 11/14 Emo Reply: Hi Chris, Thanks for the confirmation and correction. I'll update the info in our system. Please let me know if you have any questions. My reply: Sure, but again just to clarify, im not Chris. Emo reply: i understand. We updated your info in our system. Thanks for the clarification. 11/15: Hi Chris, Thanks for sending in the additional info and videos. I forwarded your email to our product developer and he said that this is a normal function of the unit. This occurs because the unit needs to do so much processing for bass management and surround decoding. We think it's worth the very minimal delay for the excellent sound quality, but we understand that you do not feel the same way. Please let me know if there is anything else I can help you with. Well "Chris". thanks for posting.  |
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Post by AudioHTIT on Nov 15, 2019 23:13:26 GMT -5
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Post by bastille on Nov 15, 2019 23:16:57 GMT -5
Yeah, it only got derailed because I was hoping said firmware update might improve my sitch. |
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Lsc
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Post by Lsc on Nov 16, 2019 0:24:31 GMT -5
Listening to Amazon music - much better than Apple Music FYI. Anyway, I have heard every second of every song. The first second or two is not muted. This is coming from my iMac amp with the amazon music application connected to the XMC2 via a 25 foot Hdmi cable. So I’m not convinced this muting is 100% on the XMC2 or else we would see the same behavior on every source material. Maybe software plays a big part in this. That’s because the Amazon Music app is in control and providing gapless playback, the same is true of other ‘players’. The difficulty arises when the individual songs are sent randomly to the digital input, without any buffering, dithering, or other techniques to keep the stream from being interrupted; then the DAC has to handle the break in signal and (as smoothly as possible) play the next song. Edit: To this point it’s helpful that you said you were using Amazon Music, as people report their results (positive or negative), knowing how the files are being played will help to understand how one might work around the problem. Well thank goodness I chose amazon music over Tidal. The op said he had issues with Tidal. I’m gonna check on the DTS issue. |
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Post by bastille on Nov 16, 2019 0:45:38 GMT -5
That’s because the Amazon Music app is in control and providing gapless playback, the same is true of other ‘players’. The difficulty arises when the individual songs are sent randomly to the digital input, without any buffering, dithering, or other techniques to keep the stream from being interrupted; then the DAC has to handle the break in signal and (as smoothly as possible) play the next song. Edit: To this point it’s helpful that you said you were using Amazon Music, as people report their results (positive or negative), knowing how the files are being played will help to understand how one might work around the problem. Well thank goodness I chose amazon music over Tidal. The op said he had issues with Tidal. I’m gonna check on the DTS issue. I have Amazon music as well and Im going to test it. I even have a new TV so this thing is getting every chance under the sun from me. |
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Post by AudioHTIT on Nov 16, 2019 1:29:33 GMT -5
That’s because the Amazon Music app is in control and providing gapless playback, the same is true of other ‘players’. The difficulty arises when the individual songs are sent randomly to the digital input, without any buffering, dithering, or other techniques to keep the stream from being interrupted; then the DAC has to handle the break in signal and (as smoothly as possible) play the next song. Edit: To this point it’s helpful that you said you were using Amazon Music, as people report their results (positive or negative), knowing how the files are being played will help to understand how one might work around the problem. Well thank goodness I chose amazon music over Tidal. The op said he had issues with Tidal. I’m gonna check on the DTS issue. I have Amazon music as well and Im going to test it. I even have a new TV so this thing is getting every chance under the sun from me. I’d be surprised if Tidal did it all the time, have you tested albums, playlists, channels? Be good to test Amazon the same way, as closely as possible duplicating the same albums, playlists, etc. |
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Post by bastille on Nov 16, 2019 2:26:34 GMT -5
So I have been QA'ing for hours and I have some very interesting findings.
So first all it appears I am at the 1.7 firmware despite appearing stuck while upgrading.
2nd I want to reiterate that there is also a new TV in the mix. I was using a Samsung Q9C Qled and now using an LG Oled. The Samsung has some weird system where it tries to take over all of the devices in the signal chain and I didnt feel the Emotiva was getting the chance to be the central device in that setup.
So first improvement I have eARC working. I can stream Netflix on the TV and get the sound via HDMI ARC. This was not working on the Samsung at all. First boot up in current setup I was getting pops every 10 seconds but I shut everything down and the pops appear gone though I havent listened for too long continuously though its playing in the background.
Now the interesting stuff. Tidal still skips the first second. Sometimes it even skips 2 seconds now so this has gotten worse. Same for Youtube.
HOWEVER, no problems in Amazon Music. I played the same songs that start with an immediate beat or sound such as Billie Jean and Paula Abduls Straight up. I tested with and without playslists. I switched from songs in the playlist to others in the playlist and to songs not in my playslists and to songs Ive never played before. NO PROBLEMS. Instant ON
Now the real interesting stuff. If I start a song in Amazon and lower the volume all the way down(or even if I dont lower it), if I open Tidal while amazon is playing NO problems in Tidal.
Same test with Youtube videos, NO PROBLEMS.
I think I've stumbled across a big clue here.
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Post by bastille on Nov 16, 2019 2:30:11 GMT -5
BTW all of these tests listed so far have been via the Surface Pro connected via mini DP to HDMI
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Post by bastille on Nov 16, 2019 2:38:44 GMT -5
As soon as I pause Amazon youtube and tidal break again
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Post by bastille on Nov 16, 2019 2:56:12 GMT -5
If I close Amazon and stay in the same playlist in Tidal, it only skips the first second of a song the first time I play it. Once I play it once I can switch around songs and returning to a song a 2nd time results in no skipping.
Now lets see what happens when everything gets turned off again and I add another component into the mix. Blu Ray up next.
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Lsc
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Post by Lsc on Nov 16, 2019 9:20:55 GMT -5
BTW all of these tests listed so far have been via the Surface Pro connected via mini DP to HDMI Same with me with the iMac. Amazon music is not only great with playing every second but the interface and the higher quality sound really makes it worthwhile. I’m amazed at the sound quality and I don’t need to mess with anything else now for music. |
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Mediainfo can identify what codec what file size 
