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Post by 405x5 on Apr 29, 2020 22:04:44 GMT -5
I haven't contacted customer service. I was just wondering if anyone knew about any possible future updates. Well,(sorry)....was a rhetorical question in truth I asked! When the XMC1 was newer, I got with technical support first, to bring up a few issues. In reasonable time all were improved or eliminated all together. I could not imagine kicking stuff around like that here, before going there first.....but to each his own, as they say. Bill
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Post by luka3rd on Jun 6, 2020 4:37:44 GMT -5
Further and further I read about all these newer processors than my PT-7030, more and more I think I'll never buy Emotiva again... Especially now when they put in processors such a tiny power supplies. I want analogue to be perfect, digital is always OK, well, unless you buy Emotiva! Now nothing is good. If I have to report my specific set up to the customer support, I might as well start my own production. How can other producers, FOR LESS MONEY, always work perfect? There are many better options on the market without any complaints and from venerable brands. It was OK to pay about 1000 for 7030, but more than 2-3-4000 for compromise?
I'm just greatly disappointed to see that things haven't move an inch, except the prices went up...
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cawgijoe
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Post by cawgijoe on Jun 6, 2020 6:14:32 GMT -5
Further and further I read about all these newer processors than my PT-7030, more and more I think I'll never buy Emotiva again... Especially now when they put in processors such a tiny power supplies. I want analogue to be perfect, digital is always OK, well, unless you buy Emotiva! Now nothing is good. If I have to report my specific set up to the customer support, I might as well start my own production. How can other producers, FOR LESS MONEY, always work perfect? There are many better options on the market without any complaints and from venerable brands. It was OK to pay about 1000 for 7030, but more than 2-3-4000 for compromise? I'm just greatly disappointed to see that things haven't move an inch, except the prices went up... My XMC-1 was rock solid. My XMC-2 is 99% there. I also have a Sherbourne 7020 that works fine but is nowhere near the technology that the current processors have. You may also want to check other forums on other brands....they are not perfect and trouble free. In the meantime you are free as all here to buy other brands. Choice is good.
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Post by foggy1956 on Jun 6, 2020 6:41:49 GMT -5
Further and further I read about all these newer processors than my PT-7030, more and more I think I'll never buy Emotiva again... Especially now when they put in processors such a tiny power supplies. I want analogue to be perfect, digital is always OK, well, unless you buy Emotiva! Now nothing is good. If I have to report my specific set up to the customer support, I might as well start my own production. How can other producers, FOR LESS MONEY, always work perfect? There are many better options on the market without any complaints and from venerable brands. It was OK to pay about 1000 for 7030, but more than 2-3-4000 for compromise? I'm just greatly disappointed to see that things haven't move an inch, except the prices went up... Sounds like you should definitely go buy something else
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Post by housetech on Jun 10, 2020 16:23:51 GMT -5
Further and further I read about all these newer processors than my PT-7030, more and more I think I'll never buy Emotiva again... Especially now when they put in processors such a tiny power supplies. I want analogue to be perfect, digital is always OK, well, unless you buy Emotiva! Now nothing is good. If I have to report my specific set up to the customer support, I might as well start my own production. How can other producers, FOR LESS MONEY, always work perfect? There are many better options on the market without any complaints and from venerable brands. It was OK to pay about 1000 for 7030, but more than 2-3-4000 for compromise? I'm just greatly disappointed to see that things haven't move an inch, except the prices went up... I have been on this forum for many years as guest to keep up with the XMC-1 (own XPA-5 g2, T2+, UPA-2, & XMC-1, sold UMC-200) and have been VERY satisfied, BUT... Really can't disagree with the fact a cheap Denon, Sony, Onkyo, Yamaha can pass HDMI without the headaches and Emotiva is still fighting the problem since the new 2.0 board. Even fast-forward or rewind DirecTV causes a delay in audio. Sometimes we get sound, no picture after powering up TV, DTV & XMC then must change inputs to get the picture. But the XMC sound quality is so good.
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Post by leonski on Jun 10, 2020 16:34:32 GMT -5
If you use the 'always on' option for inputs, what kind of crosstalk are you inducing?
FLAC is neat, but the Apple product.....ALAC is just as good, iMO and allows me to use my imac connected to a DAC as a good streamer.
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Lsc
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Post by Lsc on Jun 10, 2020 17:30:15 GMT -5
If you want to buy another product, go ahead. I’m not sure why you need to try to justify it.
I’m the opposite. The only Emotiva product that I still would buy and actually have is the XMC2. I think their processors despite their issues have been shaping up to be their best products.
I still think Emotiva has quality amps and speakers. But my gear is a little higher end....but Emotiva can still compete processor wise because the XMC2 sounds incredibly good.
Either way, you gotta get what works for you. Just want others to know that the XMC2 is not as bad as some say it to be - the opposite is true (for me).
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KeithL
Administrator
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Post by KeithL on Jun 10, 2020 17:46:41 GMT -5
I've got to address a few of the things you've said here...
1)
The PT-7030 was very nice for its day... However, it is no longer available, and it most certainly does not do many things that a lot of customers consider necessary today... (I think you'll find that the 7030's Dolby Atmos and DTS:X performance is... well... entirely lacking.)
2)
The size of a power supply means nothing whatsoever in a processor..... because processors don't use or need much power. Making a power supply bigger and heavier does nothing, in and of itself, to improve performance.
(Processor performance is not measured by the pound... if it was we could have added a few bricks.)
3)
To be quite honest I am not aware of "Processors that always work perfectly for less money". I would concede that you can find AVRs for quite a bit less than our processors that may have a few less quirks or bugs.
However, to me, they fail to "work perfectly". They miss because they don't sound as good (which I consider sort of important... and so do many of our other customers). And, to be quite honest, even most processors costing far more than ours do still have a few quirks and limitations.
4) The idea of "movement" clearly depends on where you're trying to go...
Further and further I read about all these newer processors than my PT-7030, more and more I think I'll never buy Emotiva again... Especially now when they put in processors such a tiny power supplies. I want analogue to be perfect, digital is always OK, well, unless you buy Emotiva! Now nothing is good. If I have to report my specific set up to the customer support, I might as well start my own production. How can other producers, FOR LESS MONEY, always work perfect? There are many better options on the market without any complaints and from venerable brands. It was OK to pay about 1000 for 7030, but more than 2-3-4000 for compromise? I'm just greatly disappointed to see that things haven't move an inch, except the prices went up...
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Post by 405x5 on Jun 11, 2020 9:50:01 GMT -5
The original board XMC has been great for me. When I’m ready to replace it, I’ll be a quick study and review the latest processor crop. (from all the major players) Saying never again is dumb IMHO. Things with these toys 🧸 change too rapidly.
Bill
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Post by repeetavx on Jun 11, 2020 12:15:19 GMT -5
The most aggravating, slow to switch processor I've ever used was the Proceed AVP. Priced at $4000.00 at the turn of the century, it was considered a "baby" Mark Levinson No.40. And yes, my XMC-1 sounds better than the Proceed. And switches faster than the Proceed could ever think about.
But that doesn't mean that Emotiva shouldn't keep trying to fix the aggravating inconveniences of their products. I just thought that I would add a little perspective.
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Post by 405x5 on Jun 12, 2020 9:10:56 GMT -5
It’s time for the O.P. to dump the caps lock 🔐 on this thread title..... 7 months is an awful long time to be “extremely dissatisfied”
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Post by pedrocols on Jun 12, 2020 14:45:50 GMT -5
Just get a Pioneer.
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Post by leonski on Jun 12, 2020 14:55:42 GMT -5
The original board XMC has been great for me. When I’m ready to replace it, I’ll be a quick study and review the latest processor crop. (from all the major players) Saying never again is dumb IMHO. Things with these toys 🧸 change too rapidly. Bill That's one of the big problems with HT. The Churn of new gear. HT receivers last < a year between updates. And speaking of receivers? A couple years down the line, they are basically UnFixable. Stereo was / is far more stable. DAC sections and bass management for 2.1 and such were easily integrated into the basic architechture. Besides the fact that I simply have No Room for a proper HT setup, I value system stability more than keeping up with the 'latest' in surround sound....
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Post by 405x5 on Jun 12, 2020 15:50:53 GMT -5
The original board XMC has been great for me. When I’m ready to replace it, I’ll be a quick study and review the latest processor crop. (from all the major players) Saying never again is dumb IMHO. Things with these toys 🧸 change too rapidly. Bill That's one of the big problems with HT. The Churn of new gear. HT receivers last < a year between updates. And speaking of receivers? A couple years down the line, they are basically UnFixable. Stereo was / is far more stable. DAC sections and bass management for 2.1 and such were easily integrated into the basic architechture. Besides the fact that I simply have No Room for a proper HT setup, I value system stability more than keeping up with the 'latest' in surround sound.... No question about it...especially with respect to the updates. I’m a sucker for Home Theater, so I have little choice except to cough 😷 it up. I try to forget how annoying it was to follow the progress and development of the XMC1, only to have cry babies poo pooing the thing and claiming it to be outdated before I even got it out of the box. A processor is only outdated when it no longer serves YOUR purpose.....not everyone else. Bill
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Post by billforesman on Jan 2, 2021 8:42:59 GMT -5
Well, I knew there was something wrong with the refurb unit from DAY ONE and now it's flickering and is now a paperweight...
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cawgijoe
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Post by cawgijoe on Jan 2, 2021 10:51:59 GMT -5
Well, I knew there was something wrong with the refurb unit from DAY ONE and now it's flickering and is now a paperweight... Time to call Emotiva support. Monday.
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Post by 405x5 on Jan 2, 2021 11:29:13 GMT -5
Well, I knew there was something wrong with the refurb unit from DAY ONE and now it's flickering and is now a paperweight... How far are you from Franklin? (shipping is the enemy)
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cawgijoe
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Post by cawgijoe on Jan 2, 2021 13:37:25 GMT -5
Well, I knew there was something wrong with the refurb unit from DAY ONE and now it's flickering and is now a paperweight... How far are you from Franklin? (shipping is the enemy) The OP needs to talk to support first before assuming anything. If they ask for him to send it in, I would ask for Emotiva’s lower shipping rate. If they say no, at least he has asked. I also believe if a repair is out of warranty, they have fixed amounts allocated. I’ve seen this with the amps and the repair prices are fair.
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Post by selind40 on Jan 2, 2021 16:48:14 GMT -5
Well, I knew there was something wrong with the refurb unit from DAY ONE and now it's flickering and is now a paperweight... I'll trade you my XSP-1 gen 2 for it......
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Post by housetech on Jan 12, 2021 13:35:46 GMT -5
Further and further I read about all these newer processors than my PT-7030, more and more I think I'll never buy Emotiva again... Especially now when they put in processors such a tiny power supplies. I want analogue to be perfect, digital is always OK, well, unless you buy Emotiva! Now nothing is good. If I have to report my specific set up to the customer support, I might as well start my own production. How can other producers, FOR LESS MONEY, always work perfect? There are many better options on the market without any complaints and from venerable brands. It was OK to pay about 1000 for 7030, but more than 2-3-4000 for compromise? I'm just greatly disappointed to see that things haven't move an inch, except the prices went up... I have been on this forum for many years as guest to keep up with the XMC-1 (own XPA-5 g2, T2+, UPA-2, & XMC-1, sold UMC-200) and have been VERY satisfied, BUT... Really can't disagree with the fact a cheap Denon, Sony, Onkyo, Yamaha can pass HDMI without the headaches and Emotiva is still fighting the problem since the new 2.0 board. Even fast-forward or rewind DirecTV causes a delay in audio. Sometimes we get sound, no picture after powering up TV, DTV & XMC then must change inputs to get the picture. But the XMC sound quality is so good. Keith advised I send in my XMC-1 for repair and I did. It returned in PERFECT working condition, the cost was VERY reasonable that included return shipping. Call customer support- they may help you more than you are assuming they will. I give Emotiva Service- 2 thumbs up. btw, HDMI cables , even new, can be a big pita
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