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Post by hsamwel on Apr 26, 2022 6:07:06 GMT -5
My app doesnāt work either. Iāve tried numerous methods of connecting but to no avail. Last resort, Iāll try uninstalling the app and reinstalling. What kind of network do you have? Pad? Router? Switch? |
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novisnick
EmoPhile
CEO Secret Monoblock Society
Posts: 27,230 
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Post by novisnick on Apr 26, 2022 8:44:18 GMT -5
My app doesnāt work either. Iāve tried numerous methods of connecting but to no avail. Last resort, Iāll try uninstalling the app and reinstalling. What kind of network do you have? Pad? Router? Switch? IPad and TP-Link mesh |
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Lsc
Emo VIPs 
Posts: 3,344
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Post by Lsc on Apr 26, 2022 9:31:40 GMT -5
For me, when I am connected to the network ie I can run Dirac (option is available in the XMC2 menu), then the app works.
Having said that I never use the app as I still have a Logitech Harmony.
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KeithL
Administrator 
Posts: 9,945
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Post by KeithL on Apr 26, 2022 10:52:19 GMT -5
If you can... try connecting everything to the SAME node or access point....
For example, if you have a single wireless router box or cable modem, and the mesh is connected to that, try connecting everything to a port on the ACTUAL WIRELESS ROUTER BOX that the iPad is linked to. If it has a single port you can use a DUMB switch, like the little one we include, to act as "an Ethernet octopus" to connect things... This is a far more "direct connection" than going through a mesh.
This MAY help.
What kind of network do you have? Pad? Router? Switch? IPad and TP-Link mesh |
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novisnick
EmoPhile
CEO Secret Monoblock Society
Posts: 27,230
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Post by novisnick on Apr 26, 2022 17:16:38 GMT -5
If you can... try connecting everything to the SAME node or access point....
For example, if you have a single wireless router box or cable modem, and the mesh is connected to that, try connecting everything to a port on the ACTUAL WIRELESS ROUTER BOX that the iPad is linked to. If it has a single port you can use a DUMB switch, like the little one we include, to act as "an Ethernet octopus" to connect things... This is a far more "direct connection" than going through a mesh.
This MAY help.
Thanks, Iāll give it a try. š¤ |
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Post by hsamwel on May 1, 2022 16:38:33 GMT -5
If you can... try connecting everything to the SAME node or access point....
For example, if you have a single wireless router box or cable modem, and the mesh is connected to that, try connecting everything to a port on the ACTUAL WIRELESS ROUTER BOX that the iPad is linked to. If it has a single port you can use a DUMB switch, like the little one we include, to act as "an Ethernet octopus" to connect things... This is a far more "direct connection" than going through a mesh.
This MAY help.
Made no difference to me.. Not saying that it could help though.. My mesh setup is done with cable. I have two switches which both are directly connected to the main router. Here almost all of my HT and HiFi equipment are connected by wire. Everything goes through my main router. I have even locked some devices to their nearest wireless āAPā. So they will not try to āswitchā AP if the connection gets weak. Just if one of them drops off completely will they change AP. Actually issues with mesh is probably as rare as my discovery issue with your app. I have only positive things to say about mesh. It has made my wireless so much faster and stable. No matter where in the house Iām at. At such a cheap cost also. I simply used my old router as a mesh node. |
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Post by hsamwel on May 1, 2022 16:58:38 GMT -5
What kind of network do you have? Pad? Router? Switch? IPad and TP-Link mesh Interesting to see that you also have a RMC-1. How old is it? Do you have any network issues regarding Dirac and the Dirac remote box? Do you have the remote box on 24/7 or do you disconnect it while not in use? I have my Dirac remote on 24/7. I have never had any connection issues on my RMC. Dirac always responds directly finding my RMC. The old Emotiva app worked flawlessly for me. Even during heavy use (4k+atmos) which some said it would fail with. I have also tried some restarts and cold boots. But they never fail to connect. If I send pings from my ipad they are recieved and acknowledged every time. I have wondered sometimes if the Dirac remote box could somehow disturb the discovery process. But I have not tried without it yet. Maybe time to disconnect it and test  |
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Post by ttocs on May 1, 2022 17:11:44 GMT -5
I have wondered sometimes if the Dirac remote box could somehow disturb the discovery process. It does. I've written about this many times. The degree to which the EDNIB ("Dirac remote box") disturbs how well the G3P connects to the network is totally dependent on the switch the EDNIB and G3P are both connected to. I've got several routers and switches and tried all of them when Dirac was first enabled by Emotiva. The only switch I've got that was 100% perfect while the EDNIB was powered and connected 24/7 is an old 10/100 Netgear ProSafe VPN Firewall FVS114. My new Asus wifi router comes in second place. I keep the EDNIB powered all the time, but there are times when the XMC-2 is cold booted and doesn't get a link, but a warm boot will allow it to connect. But, if I disconnect the EDNIB then the XMC-2 will connect every time. With my previous Asus router the link success rate was worse. And with the Emotiva supplied switch it was 100% fail rate if the EDNIB was connected and linked, but the XMC-2 hadn't yet gotten linked. I don't use any manual settings for any device on my network. I got tired of being OCD about it and just let DHCP do what it wants. |
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Post by hsamwel on May 1, 2022 17:49:07 GMT -5
I have wondered sometimes if the Dirac remote box could somehow disturb the discovery process. It does. I've written about this many times. The degree to which the EDNIB ("Dirac remote box") disturbs how well the G3P connects to the network is totally dependent on the switch the EDNIB and G3P are both connected to. I've got several routers and switches and tried all of them when Dirac was first enabled by Emotiva. The only switch I've got that was 100% perfect while the EDNIB was powered and connected 24/7 is an old 10/100 Netgear ProSafe VPN Firewall FVS114. My new Asus wifi router comes in second place. I keep the EDNIB powered all the time, but there are times when the XMC-2 is cold booted and doesn't get a link, but a warm boot will allow it to connect. But, if I disconnect the EDNIB then the XMC-2 will connect every time. With my previous Asus router the link success rate was worse. And with the Emotiva supplied switch it was 100% fail rate if the EDNIB was connected and linked, but the XMC-2 hadn't yet gotten linked. I don't use any manual settings for any device on my network. I got tired of being OCD about it and just let DHCP do what it wants. I actually have two Netgear ProSafe switches. One managed and one unmanaged. But I pretty much use the managed as unmanaged. I have never had any connection issues having āEDNIBā connected to three different switches. These two Netgears and a DLink. Although I had another issue with the DLink so I had to remove it. It was just temporary anyway. Bought it cheap to replace my older ProSafe which broke after almost 10 years of constant usage. Netgear sent me a new without discussion. It has lifetime warranty afterall. My thought was not that the āEDNIBā has issues with the network. More like it hogs the RMC from recieving my UDP broadcasts from the app. Maybe thereās nothing to this? But itās worth a try. |
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Post by ttocs on May 1, 2022 18:01:35 GMT -5
My thought was not that the āEDNIBā has issues with the network. More like it hogs the RMC from recieving my UDP broadcasts from the app. Maybe thereās nothing to this? But itās worth a try. I'll try to be clearer about this. I think there EDNIB does hog the network. The EDNIB has no problems connecting in any regard. But the EDNIB stops the processor from attaining a network link under some conditions. There are some conditions in which the processor will never get a link with the EDNIB connected to the network. Take the EDNIB out of the network and the processor has no problems with getting a network link using any router or switch I've used. |
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Post by hsamwel on May 1, 2022 18:29:07 GMT -5
My thought was not that the āEDNIBā has issues with the network. More like it hogs the RMC from recieving my UDP broadcasts from the app. Maybe thereās nothing to this? But itās worth a try. I'll try to be clearer about this. I think there EDNIB does hog the network. The EDNIB has no problems connecting in any regard. But the EDNIB stops the processor from attaining a network link under some conditions. There are some conditions in which the processor will never get a link with the EDNIB connected to the network. Take the EDNIB out of the network and the processor has no problems with getting a network link using any router or switch I've used. Yes, but I have never had any issues with my RMC-1 getting network connection.. Or keeping it. Itās just the app that donāt discover my RMC. Mr Lesniak told me the āEDNIBā uses the same ports and same code for discovery as the app. Thatās why I think it could be an issue. |
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Post by ttocs on May 1, 2022 18:33:23 GMT -5
Yes, but I have never had any issues with my RMC-1 getting network connection.. Or keeping it. Itās just the app that donāt discover my RMC. Mr Lesniak told me the āEDNIBā uses the same ports and same code for discovery as the app. Thatās why I think it could be an issue. Sorry, I misunderstood. I gotcha now. I haven't had the issue you're having. As long as there's a link light lit on the router for the XMC-2, the Remote App works. Same when I had the XMC-1. |
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Post by AudioHTIT on May 1, 2022 21:30:48 GMT -5
ā¦ I have wondered sometimes if the Dirac remote box could somehow disturb the discovery process. But I have not tried without it yet. Maybe time to disconnect it and test Definitely worth a try, I havenāt had my EDNIB plugged in since last summer. |
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Post by wizardofoz on May 2, 2022 0:37:14 GMT -5
Can you ping the IP address or not? This should workā¦
I found my XMC-2 had an internal ribbon vocable lose on the network board and while at it reseated all the ribbon cables.
Iāve also noted that the XMC network will lock up or just not respond after a few days in standby mode so I power off using a smart switch every night and on again late afternoon in time for evening tv duty.
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Post by hsamwel on May 2, 2022 3:13:02 GMT -5
Can you ping the IP address or not? This should workā¦ I found my XMC-2 had an internal ribbon vocable lose on the network board and while at it reseated all the ribbon cables. Iāve also noted that the XMC network will lock up or just not respond after a few days in standby mode so I power off using a smart switch every night and on again late afternoon in time for evening tv duty. Yeah, it seems like I have one of the most stable RMC-1 regarding network. It always have network! I have tried to ping atleast 15 different times.. Works every time without hickups. Dirac also starts every time, finds RMC.. Has never not found it. No matter if I reboot, take it from standby or whatever. But I havenāt opened up my RMC and checked the connector. Donāt know how everything else works but the discovery if the cable would be loose. |
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AntonP
Minor Hero
RMC-1
Posts: 74
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Post by AntonP on May 4, 2022 1:28:38 GMT -5
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Post by AudioHTIT on May 4, 2022 7:58:47 GMT -5
If you read the last few pages youāll see some people (most specifically hsamwel ) have had problems with the discovery process (giving you the blank page), many others have not. Iām also using an iPad Pro 11 and latest iOS so I donāt think thatās the problem. I donāt know if itās been tried yet, but you could try disconnecting the EDNIB (Dirac box), otherwise standard troubleshooting by simplifying and trying to isolate the problem. Giving us information about your network might also help find common ground between those systems where the App doesnāt work. |
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Post by AudioHTIT on May 4, 2022 9:32:04 GMT -5
One useful piece of information from those whose Emotiva Remote App (ERA) doesnāt work; does the discovery only fail when the G3P is OFF? or does it fail when the unit is on as well? My unit cannot be āDiscoveredā or turned ON by the ERA, when the G3P is OFF, AND in LPS (Low Power Standby). But, if the unit is already ON, or if itās in VOS (Video On Standby) it can be Discovered and turned ON. What this says to me is that while the IR port is always listening whether the system is on or off, the Ethernet port is not. This action is not new and was discovered with the original App during the XMC-1 rollout. Those having trouble need to report the power and standby status of their G3P when posting here.
Though I use LPS, this is not a problem for me because I turn my system on with a Harmony Activity, and only use the ERA after itās on. While this means you canāt use the ERA as your only remote if you use LPS, it doesnāt eliminate its value ā¦ and yes, Iāve created a new TLA!
Edit: This applies to the many Android users who have posted here as well.
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AntonP
Minor Hero
RMC-1
Posts: 74
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Post by AntonP on May 5, 2022 23:16:42 GMT -5
I have a very simple network configuration. TP-link router with DHCP server + HPE POE switch + TP-link access point. The router address on the network is 192.168.237.1. Tried disabling the dirac module - didn't help.
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Post by AudioHTIT on May 6, 2022 0:28:44 GMT -5
I have a very simple network configuration. TP-link router with DHCP server + HPE POE switch + TP-link access point. The router address on the network is 192.168.237.1. Tried disabling the dirac module - didn't help. Did you read my second post (right above your last)? Are you using LPS or VOS? Have you tried the App when the unit is on? |
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