LCSeminole
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Res firma mitescere nescit.
Posts: 20,865
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Post by LCSeminole on Feb 22, 2010 9:06:30 GMT -5
There are no 2nd chances with me. Tough guy Delaney, your attachment has me LMAO!!! Now for some of Clint's quotes that are appropriate. “I tried being reasonable, I didn't like it.” "A good man always knows his limitations” “There's only one way to have a happy marriage and as soon as I learn what it is I'll get married again.” “Sometimes if you want to see a change for the better, you have to take things into your own hands.” “I have a very strict gun control policy: if there's a gun around, I want to be in control of it.” "I know what you're thinking. Did he fire six shots or only five? Well, to tell you the truth, in all this excitement, I've kinda lost track myself. But being as this is a .44 Magnum, the most powerful handgun in the world, and would blow your head clean off, you've got to ask yourself one question: Do I feel lucky? Well, do ya punk?” ;D ;D ;D
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Post by gocolts on Feb 22, 2010 9:21:27 GMT -5
The entire reason that I am on the pre-order list is that my BK Reference 30 had Audio-drop-out issues with my Directv HD DVR. UNACCEPTABLE. I sold that unit and am awaiting a working pre/pro - hopefully, the UMC-1. I am very concerned if the UMC-1 cannot positively lock onto the audio signal from DirecTV on an HD DVR. Let me put it more simply.... My plan is to order the UMC-1 and give it a try. Here is my definition of try: I will put it in my system and see if it works correctly. If it works correctly - I'm happy. If it doesn't work correctly, I will IMMEDIATELY call Emotiva and get an RMA number. I have no plans to do firmware updates in my home. I am not going to give anyone the benefit of the doubt that these issues will be fixed in short order. I will simply return the unit and buy something else. I just don't care to be beta-tester unless Emotiva puts me on their payroll. I don't think I'm being unreasonable. I want a quality product delivered the first time without any defects. There are no 2nd chances with me. Unfortunately firmware updates are the norm these days. Your DVR, TV, blu-ray player to name a few now require updates from time to time. This can be a good thing especially if improvements of fixes can be made. If you are unwilling to deal with firmware updates on electronic products, that's a real problem Having said that, I do agree that electronic products including the UMC-1 should be "plug and play" and work out of the box. It doesn't matter what it costs, it should work. Based on your response, I don't think you should be looking to buy the UMC-1. You will more than likely be returning it. Firmware updates are ok, I would agree. However, firmware updates as complicated as the last one on the UMC-1 are not acceptable, especially since it means unplugging the thing from your rack to do it, unless you have a good laptop on hand. Good thing is that Emotiva said they are working on an easier way of doing them.
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lonnie
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OZ- 'Pay no attention to the man behind the curtain'
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Post by lonnie on Feb 22, 2010 9:26:48 GMT -5
The entire reason that I am on the pre-order list is that my BK Reference 30 had Audio-drop-out issues with my Directv HD DVR. UNACCEPTABLE. I sold that unit and am awaiting a working pre/pro - hopefully, the UMC-1. I am very concerned if the UMC-1 cannot positively lock onto the audio signal from DirecTV on an HD DVR. Let me put it more simply.... My plan is to order the UMC-1 and give it a try. Here is my definition of try: I will put it in my system and see if it works correctly. If it works correctly - I'm happy. If it doesn't work correctly, I will IMMEDIATELY call Emotiva and get an RMA number. I have no plans to do firmware updates in my home. I am not going to give anyone the benefit of the doubt that these issues will be fixed in short order. I will simply return the unit and buy something else. I just don't care to be beta-tester unless Emotiva puts me on their payroll. I don't think I'm being unreasonable. I want a quality product delivered the first time without any defects. There are no 2nd chances with me. Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D
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Post by Delaney on Feb 22, 2010 9:31:32 GMT -5
Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D LOL. Touché
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Post by jgeiger on Feb 22, 2010 9:31:39 GMT -5
Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D Really? That's your response? Jimmy doesn't have to work today, so I'm not working either? There are things you should acknowledge in your posts (the bugs that exist) but mocking people who WANT TO BUY THINGS FROM YOU is flat out unprofessional.
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DYohn
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Post by DYohn on Feb 22, 2010 9:36:26 GMT -5
Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D Really? That's your response? Jimmy doesn't have to work today, so I'm not working either? There are things you should acknowledge in your posts (the bugs that exist) but mocking people who WANT TO BUY THINGS FROM YOU is flat out unprofessional. You need to engage your sense of humor.
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Post by hikinokie on Feb 22, 2010 9:45:09 GMT -5
I give up. What a mess.
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lonnie
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OZ- 'Pay no attention to the man behind the curtain'
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Post by lonnie on Feb 22, 2010 9:52:12 GMT -5
Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D Really? That's your response? Jimmy doesn't have to work today, so I'm not working either? There are things you should acknowledge in your posts (the bugs that exist) but mocking people who WANT TO BUY THINGS FROM YOU is flat out unprofessional. I apologize if it came across as if I was mocking you, that was not the intent, it was intended as a joke. Our forum has always been a place to come and have a good time. Your post was very matter of fact and I was just throwing in some hummor to lighten things up. I am sorry if it was not recieved well but relax, this hobby is supose to be fun.
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Post by rskarvan on Feb 22, 2010 9:58:11 GMT -5
The entire reason that I am on the pre-order list is that my BK Reference 30 had Audio-drop-out issues with my Directv HD DVR. UNACCEPTABLE. I sold that unit and am awaiting a working pre/pro - hopefully, the UMC-1. I am very concerned if the UMC-1 cannot positively lock onto the audio signal from DirecTV on an HD DVR. Let me put it more simply.... My plan is to order the UMC-1 and give it a try. Here is my definition of try: I will put it in my system and see if it works correctly. If it works correctly - I'm happy. If it doesn't work correctly, I will IMMEDIATELY call Emotiva and get an RMA number. I have no plans to do firmware updates in my home. I am not going to give anyone the benefit of the doubt that these issues will be fixed in short order. I will simply return the unit and buy something else. I just don't care to be beta-tester unless Emotiva puts me on their payroll. I don't think I'm being unreasonable. I want a quality product delivered the first time without any defects. There are no 2nd chances with me. Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D I have a Krell KAV-250A amplifier. I should be upset because Krell initiated a consumer recall on this unit as a fire hazard. But, I'm not upset with Krell at all. Why? Because, Krell sent to me replacement fuses along with instructions to install them - eliminating the fire hazard. But, you know what Lonnie? They also sent me a check for $150 for my trouble (having to open the case to replace the four fuses). My Krell amp was manufactured in 1988. In 2010, I get a check for $150 to replace four fuses. And, my Krell has operated without any fault for the twenty-two years that I've owned it. About 3 years ago, my Krell remote died. I called them up (19 years later), and they send me overnight (Fed-EX) another one free-of-charge Don't even think Emotiva is in the same league as Krell. You guys haven't issued anyone a check for their trouble.
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Post by ripcordaff on Feb 22, 2010 10:00:47 GMT -5
ooook lets all just lighten up. This thread will be locked if we continue down this road too much longer so lets just get back on track. We're all on the same team here
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RadTech
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Post by RadTech on Feb 22, 2010 10:01:47 GMT -5
Really? That's your response? Jimmy doesn't have to work today, so I'm not working either? There are things you should acknowledge in your posts (the bugs that exist) but mocking people who WANT TO BUY THINGS FROM YOU is flat out unprofessional. I apologize if it came across as if I was mocking you, that was not the intent, it was intended as a joke. Our forum has always been a place to come and have a good time. Your post was very matter of fact and I was just throwing in some hummor to lighten things up. I am sorry if it was not recieved well but relax, this hobby is supose to be fun. Everything and, everyone has some sort of issue it is called LIFE!
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Post by utahsavages on Feb 22, 2010 10:10:56 GMT -5
No company releases perfect products... not even Emotiva. They do on the amp side. That worries me a little. In their shoes I'd be asking myself if processors were worth all the headaches. Keep plugging away guys. I appreciate all your hard work even if it's not perfect right out of the chute.
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Deleted
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Post by Deleted on Feb 22, 2010 10:18:21 GMT -5
I have a Krell KAV-250A amplifier. Do you recall what you paid for that Krell amp, by any chance?
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Post by rskarvan on Feb 22, 2010 10:20:08 GMT -5
Really? That's your response? Jimmy doesn't have to work today, so I'm not working either? There are things you should acknowledge in your posts (the bugs that exist) but mocking people who WANT TO BUY THINGS FROM YOU is flat out unprofessional. I apologize if it came across as if I was mocking you, that was not the intent, it was intended as a joke. Our forum has always been a place to come and have a good time. Your post was very matter of fact and I was just throwing in some hummor to lighten things up. I am sorry if it was not recieved well but relax, this hobby is supose to be fun. Sorry that I was so matter-of-fact. I am just frustrated by other OEM's pre/pro's that don't work properly. I want EMO to set the bar above the others. I hope all the bugs get worked out soon. Keep up the good work!!!
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Post by rskarvan on Feb 22, 2010 10:22:22 GMT -5
I have a Krell KAV-250A amplifier. Do you recall what you paid for that Krell amp, by any chance? I think it MSRP'd for $3600. I purchased it at as a demo-unit at considerable discount. Even today, these Krell amps routinely sell on e-bay for $1200 to $1400.
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Post by palmfish on Feb 22, 2010 10:22:35 GMT -5
You know, we're all hobbyists here and if most people are like me, we actually enjoy a little tweaking and don't mind a few glitches that may crop up from time to time.
My problem with this situation is two-fold...
1) I'm upgrading a 9-year old system that never had any glitches. No firmware upgrades. Nothing. I plugged it in and it worked.
Now regarding the above, I realize that HDMI and modern features are much more complex and we live in the age up firmware updates. I'm OK with that, and I have reasonable expectations that a new product will likely need some FW tweaks before it's 100%. Unfortunately for me, after reading about all the issues with HDMI (Emotiva and others), I'm starting to rethink upgrading at all. Maybe I can live with component video and DD / DTS for a couple more years.
2) As I mentioned above, I'm not averse to tweaking and installing FW updates every once in a while. However, my home theater is enjoyed by my entire family - not just me. I might be able/willing to quickly reset my speaker levels every time I power up my pre-pro, but my wife and kids are not. In my decision to purchase new components, I must take ease of use and reliability into consideration - I may have the ability, but I don't have the luxury to Beta test a product in my home theater.
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ratmice
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Post by ratmice on Feb 22, 2010 10:23:55 GMT -5
Really? That's your response? Jimmy doesn't have to work today, so I'm not working either? There are things you should acknowledge in your posts (the bugs that exist) but mocking people who WANT TO BUY THINGS FROM YOU is flat out unprofessional. You need to engage your sense of humor. Easy for you to say, since it seems that you have the only perfect unit (save the one in the Emotiva theater). For the rest of us there are problems, even if you don't see them. Please do not take this as an attack on you (or Emotiva), I wish I had a unit that works as good for me as yours does you. But the truth is it doesn't, and the constant cry of "room issues", "user error" or "incompatible other components" is getting a bit tired. I don't, and most others don't either, have unlimited time to test this processor. I am willing to put some effort into it, but a little acknowledgement from the other side would go a long way in making me (us) feel the effort is worthwhile and productive.
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Post by monkumonku on Feb 22, 2010 10:29:01 GMT -5
Why don't you save yourself the trouble and buy a Krell Oops, sorry, they have issues. Ummm, Integra, no, Denon maybe, no they also have issues. Hmmmm, Cary, oh sorry that one also has issues. Hmmmm I'm at a loss here. ;D ;D ;D I have a Krell KAV-250A amplifier. I should be upset because Krell initiated a consumer recall on this unit as a fire hazard. But, I'm not upset with Krell at all. Why? Because, Krell sent to me replacement fuses along with instructions to install them - eliminating the fire hazard. But, you know what Lonnie? They also sent me a check for $150 for my trouble (having to open the case to replace the four fuses). My Krell amp was manufactured in 1988. In 2010, I get a check for $150 to replace four fuses. And, my Krell has operated without any fault for the twenty-two years that I've owned it. About 3 years ago, my Krell remote died. I called them up (19 years later), and they send me overnight (Fed-EX) another one free-of-charge Don't even think Emotiva is in the same league as Krell. You guys haven't issued anyone a check for their trouble. That is indeed excellent, and certainly above-and-beyond customer service from Krell, something I feel 99.9% of the companies out there would not do. But you have to remember that part of this is enabled because of the HUGE markup and profit margins they get on their products. When you charge that much, you have room to provide a little extra in the way of customer service dollar-wise. I would imagine that company that sells the "Oppo in a Box" for $3,500 can also afford to provide the same sort of service should the need arise. ;D
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ratmice
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Post by ratmice on Feb 22, 2010 10:29:17 GMT -5
I have a Krell KAV-250A amplifier. Do you recall what you paid for that Krell amp, by any chance? Now, how about dividing that number by the troublefree hours of use? What's your time worth?
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Deleted
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Post by Deleted on Feb 22, 2010 10:41:22 GMT -5
Do you recall what you paid for that Krell amp, by any chance? I think it MSRP'd for $3600. I purchased it at as a demo-unit at considerable discount. Even today, these Krell amps routinely sell on e-bay for $1200 to $1400. $3600 for an amp made in 1988? You complain about a pre-pro that sells for $699 in 2010? "..........Don't even think Emotiva is in the same league as Krell. You guys haven't issued anyone a check for their trouble..........." You don't sound very reasonable to me. You got banned at the Polk forum. Perhaps I can see why. I see from your profile that you are 42 years old. That means you must have been about 20 years old when you bought that Krell. Wow! You must be some really rich dude!
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