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Post by monkumonku on Sept 18, 2014 16:08:38 GMT -5
Looks like all a big misunderstanding. The OP was talking about "Dircac" and we all thought he meant Dirac. So never mind.  |
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bootman
Emo VIPs 
Typing useless posts on internet forums....
Posts: 9,358
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Post by bootman on Sept 18, 2014 16:09:35 GMT -5
As a long term member at the lounge and I'm a little embarrassed as to how this went down. I want to apologize to the OP and hope you don't stay away. I'm sure you have much to bring to the forum. As to the rest of us here, relax the XMC is one heck of a piece of gear. How do I know? The OP told us so first hand. We were just too bent out of shape to even bother to listen. Take the high road next time guys.  |
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Post by SticknStones on Sept 18, 2014 16:42:10 GMT -5
I do apologize for taking your above quote literally. I too thought he was seriously asking for his thread to be locked.  Thanks for the official clarification Jessica.  Yeah, when Jessica is ready to get married she's gonna tell 'em!  |
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Post by djoel on Sept 18, 2014 16:48:52 GMT -5
 He'll be ok, right pal |
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Post by solidstate on Sept 18, 2014 16:52:32 GMT -5
As a long term member at the lounge and I'm a little embarrassed as to how this went down. I want to apologize to the OP and hope you don't stay away. I'm sure you have much to bring to the forum. As to the rest of us here, relax the XMC is one heck of a piece of gear. How do I know? The OP told us so first hand. We were just too bent out of shape to even bother to listen. Take the high road next time guys. I can speak first hand about how great the XMC-1 sounds. I noticed a major improvement and also a nice improvement in PQ. The only issue I've had is the 12v trigger but Emo/Jade has offered a solution until firmware related bug is fixed. I'm sure Emo/Jade will be shipping the enhanced $100 version of Dirac with mic soon enough. |
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Post by Dark Ranger on Sept 18, 2014 17:17:13 GMT -5
Phew, crisis averted, and in less than 24 hours after posting on this forum (Jack Bauer would be proud). The problem with posting on a forum, even the "official" forum, is that we members are all in the same boat. That is to say, we all know as much as everyone else does +/- 3.14%. Another thing to keep in mind is that some members here have been around since Before Time Began. They have witnessed countless rumors posted here and elsewhere regarding all aspects of the XMC-1 during its extended conception. Many of these rumors were birthed out of simple misunderstandings (kinda like this latest one), while others had more malicious intent (anyone remember the infamous PM about the cancelled XMC-1?). Emotiva had to step in and quell the wind and waves to avoid a nuclear winter. Somehow Emotiva was always at fault until they corrected the misinformation, even if they had not propagated that misinformation in the first place. Yet, did the rumor creator apologize for spreading misinformation? In most cases, no, of course not. So my point is that some folks have been through the wringer when it comes to XMC-1 rumors. It's been the same cycle pretty much every time. This was simply another straw on the camel's back, even for normally level-headed members. Luckily this one didn't grow long legs and Jessica (on behalf of Emotiva) swung an effective scythe. Thanks for that. P.S. Isn't it funny how negativity tends to spread faster than positivity.  |
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hemster
Global Moderator 
Particle Manufacturer
...still listening... still watching
Posts: 51,951
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Post by hemster on Sept 18, 2014 17:31:57 GMT -5
...P.S. Isn't it funny how negativity tends to spread faster than positivity. Ain't that the truth! Some forums out there in the wild wild interwebs thrive on negativity.  I managed to keep myself out of this thread. Think I'll celebrate with a glass of cab sav. |
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Post by 1960broookwood on Sept 18, 2014 18:13:47 GMT -5
As a long term member at the lounge and I'm a little embarrassed as to how this went down. I want to apologize to the OP and hope you don't stay away. I'm sure you have much to bring to the forum. As to the rest of us here, relax the XMC is one heck of a piece of gear. How do I know? The OP told us so first hand. We were just too bent out of shape to even bother to listen. Take the high road next time guys. This is the type of response that chased me away also. If you want to sell "internet direct" there is a responsibility to answer legitimate questions in a reasonable time frame--The cost of doing business IMHO. Thanks to Jessica this was answered--but this seems to be an exception. |
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Deleted
Deleted Member
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Post by Deleted on Sept 18, 2014 18:44:02 GMT -5
Every interaction I've had with anyone who's an Emotiva employee, has been excellent.
They've always been courteous, helpful and professional and answered all questions directly and honestly.
Absolutely no complaints from me Re: the staff at Emotiva.
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Post by monkumonku on Sept 18, 2014 20:17:20 GMT -5
Every interaction I've had with anyone who's an Emotiva employee, has been excellent. They've always been courteous, helpful and professional and answered all questions directly and honestly. Absolutely no complaints from me Re: the staff at Emotiva. The following comments pertain to this entire thread.. Every interaction I've ever had with an Emotiva employee has been excellent, too. Professional, courteous, helpful - that is why I am a loyal customer of theirs. My original point in this thread was that the original post resulted in numerous speculative responses, and I felt that rather than do all this speculating, if people were so concerned then why didn't anyone bother to call Emotiva and ask them directly if it was true or not? Instead, no one did, they just kept speculating as if that was going to prove anything. If your interactions with Emotiva have all been so positive, and they answered all questions directly and honestly, then why didn't you call them and ask them yourself about this rumor? By posting it in the Lounge, it seems to me that such a subject would (and did) result in a lot of responses. The right thing to do would have been to determine the veracity of this rumor, which could have easily been done by calling Emotiva. It's not like there was no way to find out. I do consider myself an Emotiva fan, a fanboy if that is how you define it. But my posts were not some knee jerk reaction to jump up and defend them and say this rumor wasn't true. My posts were saying why not call Emotiva and find out the answer? I see no need to apologize for that, nor should anyone else deem it necessary to apologize on behalf of the Lounge. |
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Post by ÈlTwo on Sept 18, 2014 20:17:27 GMT -5
Nice to see this all get straightened out.
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klinemj
Emo VIPs
Official Emofest Scribe
Posts: 15,093
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Post by klinemj on Sept 18, 2014 20:43:50 GMT -5
Very glad to see it resolved - and from what I see - there were no pitchforks involved. Yes, many people gave advice to go to the source, but that's not pitchforks.
I do really believe that we all owe it to the forum to make the phone call to the folks at Emotiva first if we have a question about an important change in plan, esp. one that starts as an internet rumor on a forum like AVS has been known to be. If they don't answer, then maybe it's worth noting here. But, if they do...well...not worth it.
If anyone wants to say that me saying this is raising a pitchfork, well - sorry...it certainly is not intended to be. It's just meant as a statement of what I believe to be the most logical approach. And, it's a request that people please follow this approach in the future. I mean, how many times have we seen people get all in a fury about a speculation: case in point...how many times did someone raise a query about what the upgrade policy was and folks got speculating about what it was vs. was not and all bent out of shape, only for the truth to come out and every goes, "OK, I see...cool"?
Mark
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Post by villock on Sept 18, 2014 20:48:30 GMT -5
I would like Ed's take on this calling Emotiva for clarification thing |
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Post by foggy1956 on Sept 18, 2014 21:04:44 GMT -5
Every interaction I've had with anyone who's an Emotiva employee, has been excellent. They've always been courteous, helpful and professional and answered all questions directly and honestly. Absolutely no complaints from me Re: the staff at Emotiva. The following comments pertain to this entire thread.. Every interaction I've ever had with an Emotiva employee has been excellent, too. Professional, courteous, helpful - that is why I am a loyal customer of theirs. My original point in this thread was that the original post resulted in numerous speculative responses, and I felt that rather than do all this speculating, if people were so concerned then why didn't anyone bother to call Emotiva and ask them directly if it was true or not? Instead, no one did, they just kept speculating as if that was going to prove anything. If your interactions with Emotiva have all been so positive, and they answered all questions directly and honestly, then why didn't you call them and ask them yourself about this rumor? By posting it in the Lounge, it seems to me that such a subject would (and did) result in a lot of responses. The right thing to do would have been to determine the veracity of this rumor, which could have easily been done by calling Emotiva. It's not like there was no way to find out. I do consider myself an Emotiva fan, a fanboy if that is how you define it. But my posts were not some knee jerk reaction to jump up and defend them and say this rumor wasn't true. My posts were saying why not call Emotiva and find out the answer? I see no need to apologize for that, nor should anyone else deem it necessary to apologize on behalf of the Lounge. The large dose of humility is greatly appreciated |
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Post by yeeeha17 on Sept 18, 2014 21:29:04 GMT -5
Why not let him post it? I for one would like to know anything pertaining their products and if they answer it that's a plus. Just like this senerio. He posted a good question and Emotiva answer it. No harm no foul but didn't need to jump all over him for asking a question in which everyone might wanted to know IMHO.
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Post by wbroshea on Sept 18, 2014 22:56:59 GMT -5
I do really believe that we all owe it to the forum to make the phone call to the folks at Emotiva first if we have a question about an important change in plan, esp. one that starts as an internet rumor on a forum like AVS has been known to be. If they don't answer, then maybe it's worth noting here. But, if they do...well...not worth it. I'm not really sure this method is appropriate. If Emotiva answers the question in a phone call do you not want the op to post the correct info he received? If we go the route I believe you to have described and 100 people have the same question and we don't post the answer, then Emotiva answers the same question 100 times. Seems a little inefficient. Alternatively if you want him to post the answers he gets over the phone, I would say he's not Emotiva PR and shouldn't be expected to perform this task before posting his question and the answer on the forum. Emotiva doesn't need a free PR service and I seriously doubt they want a second hand PR service. Basically the way I see it, the question and subsequent answer by Emotiva is exactly how it should work. Poster puts up a question. Emotiva reads the question (as I am sure they read every single one). Emotiva makes a business decision on whether to answer or not. In this case they decided to. Sometimes they don't. Seemed to work perfectly to me. |
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Post by AudioHTIT on Sept 19, 2014 0:32:18 GMT -5
Someone in another forum posted something potentially damaging they either misunderstood, exaggerated, or made up. What if it had been more serious or even personal, would it be OK to just 'ask the question' here? It's seems a little like the supermarket tabloids when they make up stories about the stars, occasionally some fight back, but is it ever really OK to make up stories to sell magazines? Shouldn't they always check their facts first? Certainly we're not journalists but we still should make an effort not to pass on false information. Posting rumors to try and draw Emotiva staff out to set the record straight doesn't really seem that ethical to me, but others may see if differently.
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Post by urwi on Sept 19, 2014 2:06:20 GMT -5
Talking about Dirac, when will it be available? I've read something about 60 days after the XMC is released. Shouldn't it be here already? What features or limitations will Dirac LE have compared to the full version in other processors?
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Post by wbroshea on Sept 19, 2014 5:20:43 GMT -5
Someone in another forum posted something potentially damaging they either misunderstood, exaggerated, or made up. What if it had been more serious or even personal, would it be OK to just 'ask the question' here? Yes, why wouldn't it be. It provides Emotiva with a chance to answer that question for a decent amount of those interested all at one time. What if it had been some wonderful news or something perceived as positive, would we still be asking for him to "fact check" before he post anything? It's seems a little like the supermarket tabloids when they make up stories about the stars, occasionally some fight back, but is it ever really OK to make up stories to sell magazines? Shouldn't they always check their facts first? Certainly we're not journalists but we still should make an effort not to pass on false information. As far as I can tell, op didn't make up the original rumor. So the tabloid analogy doesn't really work. Also, there is a huge distinction between passing false information as being true and asking a question of Emotiva to clarify if some potentially false information is true. Posting rumors to try and draw Emotiva staff out to set the record straight doesn't really seem that ethical to me, but others may see if differently. He didn't post a rumor as if it was true. He asked if a rumor was true. Big difference. Again, it actually helped Emotiva respond to a large portion of their customer base at once. Which is probably the main intention of this forum. Relatively quick communication to a significant portion of their customers. Of course you are correct, others may see it differently from my perspective as well. |
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klinemj
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Official Emofest Scribe
Posts: 15,093
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Post by klinemj on Sept 19, 2014 5:34:27 GMT -5
I'm not really sure this method is appropriate. If Emotiva answers the question in a phone call do you not want the op to post the correct info he received? If we go the route I believe you to have described and 100 people have the same question and we don't post the answer, then Emotiva answers the same question 100 times. Seems a little inefficient. It would certainly have been appropriate to post the closure to the rumor on the thread in which it was found originally (on the other forum). Since the rumor didn't exist here, I don't see any reason to start it here. urwi to your questions, first - see the post by bootman near the top of page 2. That explains what the based version will have relative to normal Dirac, as well as what the upgrade will have. Second, on timing, the last anyone heard from Emotiva was that they were on track for September (that was at the LA Emo-on-the-road). Others are now saying that all that remains is sign-off by both Dirac and Emotiva, but I have no direct knowledge to support or refute that. Mark |
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