|
|
Post by Jessica on Oct 11, 2016 12:00:16 GMT -5
Jess, The whole idea of the retail out-lets was so customers could hear before they buy....correct? there are NO out-lets here in Western Australia, my XMC-1 cost me $3k landed in Perth Western Australia from Emo based in usa, why would I buy from Final Link and pay $4k? Cheers Mick Final Link is the distributor to a network of dealers and retailers in Australia, but you can also buy direct from Final Link too. I know that the retailers and dealers are just getting started with Emotiva, so you may have someone in your area soon. You can contact Final Link for more information. Final Link has the liberty to run their own periodic promotions and sales, and they do not always participate in the USA sales and promotions. |
|
|
|
Post by pedrocols on Oct 11, 2016 12:27:59 GMT -5
Jess, The whole idea of the retail out-lets was so customers could hear before they buy....correct? there are NO out-lets here in Western Australia, my XMC-1 cost me $3k landed in Perth Western Australia from Emo based in usa, why would I buy from Final Link and pay $4k? Cheers Mick Why would you buy from Final Link is simply because even at $4k the XMC-1 is still a bargain. |
|
|
|
Post by Jessica on Oct 11, 2016 12:44:51 GMT -5
This a reminder about no extra cost buying from a retailer Dan Laufman Avatar Jun 11, 2015 at 6:03am Dan Laufman said: Hi guys, Please relax. Change is unsettling and sometimes misunderstood. Please let me put your concerns to rest... We not raising our prices. We will accommodate our retail partners without raising our prices to our customers. We've spent quite a bit of time developing our blended market strategy and we will not do it on the backs of our customers by raising our prices. Look around the market and find any brand that is close to us from a competitive standpoint. We don't plan on giving this position up. Ever. We will NEVER stop selling direct to our customers. At the same time, we want more people of learn about the brand and have the chance to experience Emotiva in their homes. Not everyone is a hobbyist. Some people have no desire to set up and program their gear. They want to have someone else do it for them. For them a retail partner is needed to help them realize their goals. Some people need to touch, feel, and hear their gear before making a purchase decision. They need a retail environment. We want our brand to be accessible to anyone who is interested in becoming an owner and a part of our customer family. We're growing and this is a good thing for everyone involved! Please know that our customers needs and concerns are very important to us. We are making these changes to better serve everyone. We know where we've come from and we know where we are going; and we want all of you to come along with us. Cheers, Big Dan Dan was speaking about US dealers and retailers. The international distributors set prices in local currency, and include taxes, duties, and international freight. |
|
|
|
Post by Gary Cook on Oct 11, 2016 15:16:16 GMT -5
This a reminder about no extra cost buying from a retailer Dan Laufman Avatar Jun 11, 2015 at 6:03am Dan Laufman said: Hi guys, Please relax. Change is unsettling and sometimes misunderstood. Please let me put your concerns to rest... We not raising our prices. We will accommodate our retail partners without raising our prices to our customers. We've spent quite a bit of time developing our blended market strategy and we will not do it on the backs of our customers by raising our prices. Look around the market and find any brand that is close to us from a competitive standpoint. We don't plan on giving this position up. Ever. We will NEVER stop selling direct to our customers. At the same time, we want more people of learn about the brand and have the chance to experience Emotiva in their homes. Not everyone is a hobbyist. Some people have no desire to set up and program their gear. They want to have someone else do it for them. For them a retail partner is needed to help them realize their goals. Some people need to touch, feel, and hear their gear before making a purchase decision. They need a retail environment. We want our brand to be accessible to anyone who is interested in becoming an owner and a part of our customer family. We're growing and this is a good thing for everyone involved! Please know that our customers needs and concerns are very important to us. We are making these changes to better serve everyone. We know where we've come from and we know where we are going; and we want all of you to come along with us. Cheers, Big Dan Dan was speaking about US dealers and retailers. The international distributors set prices in local currency, and include taxes, duties, and international freight. Here's the problem Jess, Dan multiple times used the words "everyone", "anyone", "family" "all of you" etc, but not once was there any indication that he was talking about "everyone in the USA", "anyone in the USA" or Emotiva's "USA family" and "not all of you, just those that live in the USA". The crunch was the statement "NEVER stop selling direct", again what was missing was "NEVER stop selling direct in the USA". Emotiva has a number of international customers, what proportion I don't know, but you have exactly the same problem as all the other manufacturers who sell direct, once the gap between your price and the local retail price gets too large people simply won't pay it. I'm sure by the sales numbers (not pipeline fill) you guys know whether it's working out for you or not, but I suspect a phone call to the local retailers (as distinct from the distributor) might be worthwhile. Cheers Gary |
|
Lsc
Emo VIPs 
Posts: 3,435
|
Post by Lsc on Oct 11, 2016 22:18:25 GMT -5
Please...keep pleading your case. It's a bummer that Emotiva's business model has changed for international customers but it's obviously a go forward plan.
Hopefully, Emotiva can figure out something better for the int'l customers but in the meantime, you may have to look elsewhere to get what you want for the price you are willing to pay.
|
|
|
|
Post by wizardofoz on Oct 12, 2016 2:04:45 GMT -5
Dan was speaking about US dealers and retailers. The international distributors set prices in local currency, and include taxes, duties, and international freight. Buying direct had the same costs applied but the end result is that dealer networks wants more return/profits and thats why its a bad deal for those that had been comfortable with the old ID way. I refuse to buy products that are worse prices than buying direct from anyone not just Emotiva - so you lost a customer, and fan boy and one who made MANY MANY sales for Emotiva too. Plus I did ALL your Singapore support. I hope sales data will prove me wrong for the staff at Emotiva - its their jobs that will be vulnerable when a USA only beneficial prices plan is in place and sales globally don't trend up...Dan you better hope so too...or the world just became a smaller market place for international Emotiva owners. I'm sure support is also a cost, but if you trust your gear to allow for 5 years warranty USA and the international dealers won't honour it then you selling yourselves short too. There is no win here as I see it...damn shame. |
|
|
|
Post by wizardofoz on Oct 12, 2016 23:37:28 GMT -5
I did a poll on our local HiFi forum some months back I think it ran for 30 days or so.
Will you buy Emotiva gear thru a local dealer at more cost than it used to be ID?
NO... Unless its cheaper or no more expensive than it was/is online and landed here Votes 29 (72.5%)
YES... I am one who needs dealer help so YES Votes 5 (12.5%)
YES... I am one who won't buy without being able to see and hear it first Votes 6 (15%)
Total Members Voted: 40
Voting closed: June 30, 2016, 17:03
thats close to a 75% loss is sales - granted Singapore is a small market but still...OUC
I'm done here...time to move on
|
|
|
|
Post by Gary Cook on Oct 13, 2016 0:47:32 GMT -5
Please...keep pleading your case. It's a bummer that Emotiva's business model has changed for international customers but it's obviously a go forward plan. Hopefully, Emotiva can figure out something better for the int'l customers but in the meantime, you may have to look elsewhere to get what you want for the price you are willing to pay. In my case I was planning on a trip to the US next year to Emofest (another hint) so I'll pick up an XMC-1 (or an XMC-1L) while I'm there. Use my 25% UFL, bring it back in my suitcase (not the wife's, that will be full of stuff she bought), so no freight, no duty as we have a Free Trade Agreement with the US and I won't be paying the Distributor and Retailer margins. Even at peak times the savings pays for my airfare plus some spending money. If the timing is right the savings might just cover both airfares. A factory fresh XMC-1 plus 3 weeks holiday in the US for not much more than what I would pay here for an XMC-1 itself seems like a good deal. I even have the itinerary planned out, driving from Washington, Smokey Mts, Lynchburg, Memphis then Nashville. Cheers Gary |
|
|
|
Post by bolle on Oct 13, 2016 0:59:31 GMT -5
Still, when you want to upgrade - time to send it in... This is another problem imho. Here in Europe we don´t have local distribution but the decision to not allow the upgrades to be done yourself or locally by a technician is a killer, at least for me and the XMC-1.
|
|
|
|
Post by Gary Cook on Oct 13, 2016 6:53:24 GMT -5
Still, when you want to upgrade - time to send it in... This is another problem imho. Here in Europe we don´t have local distribution but the decision to not allow the upgrades to be done yourself or locally by a technician is a killer, at least for me and the XMC-1. I have previously serviced a few Emotiva products and am more than capable of doing my own upgrades. The question is more whether I will be allowed. With Atmos/DTS-X and 4K/HDMI/HDCP already upgraded and me not being at the bleeding edge I suspect that the 2017 model will do me just fine for 3 to 4 years. Then another trip to the US will be on the cards, another Emofest plus there's still a few states that I haven't made it to yet.  Cheers Gary |
|
|
|
Post by rbk123 on Oct 13, 2016 8:21:59 GMT -5
bring it back in my suitcase (not the wife's, that will be full of stuff she bought), so no freight, no duty as we have a Free Trade Agreement with the US and I won't be paying the Distributor and Retailer margins. Even at peak times the savings pays for my airfare plus some spending money. If the timing is right the savings might just cover both airfares. Buy 2 and sell 1 down there - to pay for all the stuff your wife ends up buying.  |
|
|
|
Post by monkumonku on Oct 13, 2016 9:01:54 GMT -5
I did a poll on our local HiFi forum some months back I think it ran for 30 days or so. Will you buy Emotiva gear thru a local dealer at more cost than it used to be ID? NO... Unless its cheaper or no more expensive than it was/is online and landed here Votes 29 (72.5%) YES... I am one who needs dealer help so YES Votes 5 (12.5%) YES... I am one who won't buy without being able to see and hear it first Votes 6 (15%) Total Members Voted: 40 Voting closed: June 30, 2016, 17:03 thats close to a 75% loss is sales - granted Singapore is a small market but still...OUC I'm done here...time to move on You said you were done in an earlier post and moving on but yet here you are. We got your message. Emo got your message. They will do what they feel is best for their business, so yes, time to move on. |
|
|
|
Post by yeeeha17 on Oct 13, 2016 14:59:00 GMT -5
25%(up grade for life) off @$1999!!! 😀
|
|
|
|
Post by novisnick on Oct 13, 2016 15:04:21 GMT -5
I did a poll on our local HiFi forum some months back I think it ran for 30 days or so. Will you buy Emotiva gear thru a local dealer at more cost than it used to be ID? NO... Unless its cheaper or no more expensive than it was/is online and landed here Votes 29 (72.5%) YES... I am one who needs dealer help so YES Votes 5 (12.5%) YES... I am one who won't buy without being able to see and hear it first Votes 6 (15%) Total Members Voted: 40 Voting closed: June 30, 2016, 17:03 thats close to a 75% loss is sales - granted Singapore is a small market but still...OUC I'm done here...time to move on You said you were done in an earlier post and moving on but yet here you are. We got your message. Emo got your message. They will do what they feel is best for their business, so yes, time to move on. Slowwwwwww down my friend. Maybe done with Emo purchases, which is his right BUT, I for one value wizardofoz contribution to this forum. No one should run anybody off unless they've been extremely uncivil. |
|
|
|
Post by monkumonku on Oct 13, 2016 15:14:03 GMT -5
You said you were done in an earlier post and moving on but yet here you are. We got your message. Emo got your message. They will do what they feel is best for their business, so yes, time to move on. Slowwwwwww down my friend. Maybe done with Emo purchases, which is his right BUT, I for one value wizardofoz contribution to this forum. No one should run anybody off unless they've been extremely uncivil. Of course it is his right. And it is my right to comment on what he said; I'm not running anyone off, I am just pointing out what he himself said he was going to do. |
|
|
|
Post by Gary Cook on Oct 13, 2016 18:28:14 GMT -5
25%(up grade for life) off @$1999!!! 😀 Nope, 25% off the normal retail price  Cheers Gary |
|
|
|
Post by yeeeha17 on Oct 13, 2016 18:33:05 GMT -5
I got an email from Emotiva for a limited time you can buy the XMC-1 at $1999 and use your UGFL discount on the sale price
We're bringing an exclusive offer to a very, very select group of loyal customers that have been with us from the early days. As promised, as an original purchaser of an Emotiva processor before May 1, 2015, you are in our Upgrade for Life program, for well, life!
Special Upgrade for Life Deal: For a limited time only, you can take 25% Upgrade for Life discount off the $1999 XMC-1.
|
|
|
|
Post by hosko on Oct 13, 2016 18:54:10 GMT -5
"Final Link has the liberty to run their own periodic promotions and sales, and they do not always participate in the USA sales and promotions." LOL when you say they do not always participate that would imply that at some point they have offered a discount. The price has always been $4k and dont tell me they don't have room to budge. You can buy direct off their website so all the margin between what they sell to retailers and the retail price is pure profit. How can it be cheaper for us to fly 16hrs to america and pick it up in person than to buy locally? The sale price is 2642.93 Australian Dollars, the local price is $4000. Surely you could put some pressure on them to adjust their price. |
|
|
|
Post by geebo on Oct 13, 2016 19:30:03 GMT -5
I got an email from Emotiva for a limited time you can buy the XMC-1 at $1999 and use your UGFL discount on the sale price We're bringing an exclusive offer to a very, very select group of loyal customers that have been with us from the early days. As promised, as an original purchaser of an Emotiva processor before May 1, 2015, you are in our Upgrade for Life program, for well, life! Special Upgrade for Life Deal: For a limited time only, you can take 25% Upgrade for Life discount off the $1999 XMC-1. I got it too. 25% of the $1,999 price. So 1500 bucks for UFL members. |
|
|
|
Post by brutiarti on Oct 13, 2016 19:36:53 GMT -5
"Final Link has the liberty to run their own periodic promotions and sales, and they do not always participate in the USA sales and promotions." LOL when you say they do not always participate that would imply that at some point they have offered a discount. The price has always been $4k and dont tell me they don't have room to budge. You can buy direct off their website so all the margin between what they sell to retailers and the retail price is pure profit. How can it be cheaper for us to fly 16hrs to america and pick it up in person than to buy locally? The sale price is 2642.93 Australian Dollars, the local price is $4000. Surely you could put some pressure on them to adjust their price. Sorry to call you out, but did you hear about duties, freight and overheads? There is no "pure profit" in the business world. Besides that, the final asking price will be determined by the market. If they don't sell units at $4K, they will have to trim margins and if the profit is not worth it they will stop selling the products and emotiva will have to evaluate going back to direct for international, time will tell. |
|
