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Post by sgracing on Feb 8, 2019 15:23:52 GMT -5
LOL. First the Sony CEC thing is old news. Things with Sony are quite smooth in my opinion. FYI CEC works great and as advertised .ARC works equally as good ! What doesn't is the XMC-1 The work around is toggle inputs. A KNOWN ISSUE ! And the lack of communication from Emotiva is concern of mine . Look 2500 for good bargain for the said product . I want nothing but success for Emotiva ! In my opinion they should keep there customers updated as to what to expect ! I do wish you luck but I honestly think just firmware ISNT! going to fix YOUR! issues. I have seen this so many times with HDMI systems where changing one thing causes issues and the final fix turns out to be something seemingly unrelated. HDMI is a chain so troubleshooting begins with resetting all EDID information stored in your gear and starting the chain one link at a time to isolate. This is exactly what we did back in the "old" days of HDMI when I was beta testing for DVDO. So if you want to start a troubleshooting thread I'll be more then happy to jump in and help (as many others here will also) Again. Good luck You obviously don't have a clue ! And yes I'm a little flustered and have the right to express myself ! Don't want to pick Bones just want to know if or when there is going to be a fix. All my gear works as advertised with one exception "XMC-1" !
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Post by Gary Cook on Feb 8, 2019 15:38:28 GMT -5
I thought that might draw some comments, but it’s a fact, mine works just fine and I’m absolutely anxiously waiting for the Atmos/DTSX board. I received mine, updated, from Emotiva back in July and it took me a bit of effort over a couple of weeks to work through the settings on the various pieces of gear (to get them to work with each other). Including swapping HDMI cables several times. But for the 7 or so months since it’s worked pretty much perfectly, on the original software as well. For sure my set up is not that complex, no Dolby Vision for example, plus I have no need for ARC and I’ve never had any success with CEC so I avoid it like the plague. As I have for 3 x AVR’s and 3 x processors (so it’s not just an Emotiva thing). Plus I have my XMC-1 set on the lowest power consumption standby. Not for a second do I believe that I’m the only one with no real problems, that I’m just plain lucky or that I have some secret sauce. I am however of the belief that there is a silent majority who also have no problems, therefore have no need to post. Just as I firmly believe that some do have problems and have every right to complain. To answer sgracing no I don’t work for Emotiva (FYI I live in Australia) and I don’t post sh**, what I post about my XMC-1 experiences are absolute fact. If you want to check it out for yourself, jump on a plane and pay me a visit, Emotiva enthusiasts are always welcome. Cheers Gary
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Post by sgracing on Feb 8, 2019 15:41:56 GMT -5
I thought that might draw some comments, but it’s a fact, mine works just fine and I’m absolutely anxiously waiting for the Atmos/DTSX board. I received mine, updated, from Emotiva back in July and it took me a bit of effort over a couple of weeks to work through the settings on the various pieces of gear (to get them to work with each other). Including swapping HDMI cables several times. But for the 7 or so months since it’s worked pretty much perfectly, on the original software as well. For sure my set up is not that complex, no Dolby Vision for example, plus I have no need for ARC and I’ve never had any success with CEC so I avoid it like the plague. As I have for 3 x AVR’s and 3 x processors (so it’s not just an Emotiva thing). Not for a second do I believe that I’m the only one with no real problems, that I’m just plain lucky or that I have some secret sauce. I am however of the belief that there is a silent majority who also have no problems, therefore have no need to post. Just as I firmly believe that some do have problems and have every right to complain. To answer sgracing no I don’t work for Emotiva (FYI I live in Australia) and I don’t post sh**, what I post about my XMC-1 experiences are absolute fact. If you want to check it out for yourself, jump on a plane and pay me a visit, Emotiva enthusiasts are always welcome. Cheers Gary You ever come to Maine USA look me up I would be glad to share a beer or two while we work out the differences ! Lol
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Post by Gary Cook on Feb 8, 2019 15:54:46 GMT -5
I thought that might draw some comments, but it’s a fact, mine works just fine and I’m absolutely anxiously waiting for the Atmos/DTSX board. I received mine, updated, from Emotiva back in July and it took me a bit of effort over a couple of weeks to work through the settings on the various pieces of gear (to get them to work with each other). Including swapping HDMI cables several times. But for the 7 or so months since it’s worked pretty much perfectly, on the original software as well. For sure my set up is not that complex, no Dolby Vision for example, plus I have no need for ARC and I’ve never had any success with CEC so I avoid it like the plague. As I have for 3 x AVR’s and 3 x processors (so it’s not just an Emotiva thing). Not for a second do I believe that I’m the only one with no real problems, that I’m just plain lucky or that I have some secret sauce. I am however of the belief that there is a silent majority who also have no problems, therefore have no need to post. Just as I firmly believe that some do have problems and have every right to complain. To answer sgracing no I don’t work for Emotiva (FYI I live in Australia) and I don’t post sh**, what I post about my XMC-1 experiences are absolute fact. If you want to check it out for yourself, jump on a plane and pay me a visit, Emotiva enthusiasts are always welcome. You ever come to Maine USA look me up I would be glad to share a beer or two while we work out the differences ! Lol As I posted I don’t believe for a second that I have some secret sauce, I just worked through the issues methodically, including multiple settings changes plus swapping HDMI cables several times. After that I’ve ended up with a rock solid set up that causes me no grief. Thanks for the invite, I haven’t been to Maine, it’s a nice part of the world. It is on the list, maybe next year when the boss has a cruise in mind around Nova Scotia to Montreal. Cheers Gary
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bootman
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Post by bootman on Feb 9, 2019 9:17:42 GMT -5
You ever come to Maine USA look me up I would be glad to share a beer or two while we work out the differences ! Lol As I posted I don’t believe for a second that I have some secret sauce, I just worked through the issues methodically, including multiple settings changes plus swapping HDMI cables several times. After that I’ve ended up with a rock solid set up that causes me no grief. You went through the troubleshooting steps like I proposed in this thread. I know you at least have a clue.
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Post by Gary Cook on Feb 10, 2019 0:40:55 GMT -5
OK so last night I switched between 4K Netflix (Star Trek Discovery) on the Apple TV to 1K cable TV and the audio switched over but the video didn't. Had sound but a blank screen, the first time ever that that has happened. Just for fun I tried rebooting the TV and bingo there was the picture. So it wasn't the XMC-1 that objected to the 4K to 1K switch, it was the Samsung. Cheers Gary
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Post by bolle on Feb 10, 2019 5:22:45 GMT -5
Actually you can´t be so sure. HDMI is always about handshake between all devices in the chain, so the cause might has well have been the XMC-1. I bet rebooting the XMC-1 would also have helped, because either way you initiated a new handshake.
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Post by darien87 on Feb 12, 2019 11:07:07 GMT -5
I do wish you luck but I honestly think just firmware ISNT! going to fix YOUR! issues. I have seen this so many times with HDMI systems where changing one thing causes issues and the final fix turns out to be something seemingly unrelated. HDMI is a chain so troubleshooting begins with resetting all EDID information stored in your gear and starting the chain one link at a time to isolate. This is exactly what we did back in the "old" days of HDMI when I was beta testing for DVDO. So if you want to start a troubleshooting thread I'll be more then happy to jump in and help (as many others here will also) Again. Good luck You obviously don't have a clue ! And yes I'm a little flustered and have the right to express myself ! Don't want to pick Bones just want to know if or when there is going to be a fix. All my gear works as advertised with one exception "XMC-1" ! Geez dude. We get it, you're upset. I've had issues with my XMC as well. So far the only fix for me has been to put my XMC on lowest power and go through the full one minute boot cycle every time. Not ideal but at least the system works for now. The only lingering issue for me is the loss of center channel audio whenever I first play a 4k blu-ray disc. An input switch solves this. From what I've read Bootman has been nothing but cordial and genuinely seems willing to help you out. How about you try NOT shitting all over the guy?
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Post by sgracing on Feb 12, 2019 11:29:18 GMT -5
You obviously don't have a clue ! And yes I'm a little flustered and have the right to express myself ! Don't want to pick Bones just want to know if or when there is going to be a fix. All my gear works as advertised with one exception "XMC-1" ! Geez dude. We get it, you're upset. I've had issues with my XMC as well. So far the only fix for me has been to put my XMC on lowest power and go through the full one minute boot cycle every time. Not ideal but at least the system works for now. The only lingering issue for me is the loss of center channel audio whenever I first play a 4k blu-ray disc. An input switch solves this. From what I've read Bootman has been nothing but cordial and genuinely seems willing to help you out. How about you try NOT shitting all over the guy? I don't know who the f you think you are , but there are more out here that know something you might not know smart a__! FYI Emotiva know about the issues and has stated that there going to work on it but gave no timeline! It's the timeline I'm interested in! At the moment the XMC-1 is tanked and I won't use until the firmware is resolved ! If not within a reasonable time frame I'm moving on ! Good riddance ay !
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Post by mgbpuff on Feb 12, 2019 11:42:43 GMT -5
HDMI problems will never be solved, if they are solved for your particular situation that is temporary, they will change in the future. That's because HDMI is not dependent on electronics, it's dependent upon bureaucracy.
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KeithL
Administrator
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Post by KeithL on Feb 12, 2019 11:52:22 GMT -5
OK... everybody needs to calm down... or else.
There are a lot of good points being made here....
First off, it's not just as simple as "the new board replaces the old one" and "just get it to work". With the advent of 4k, and HDR, the HDMI standard has gotten a lot more complicated.
As a result, many current products don't comply 100% with the standard, and that especially includes many TVs and cable boxes. There are also many ways in which products that comply with the letter of the standard may still not always work properly together.
This leaves us in a complicated situation of having to find and fix our own bugs... While, at the same time, trying to find work-arounds for problems that aren't our fault - where other vendors have failed to follow the standard - either deliberately or accidentally... This is a complicated process - and much more difficult than it may sound.
We do continue to improve our firmware, and to find and fix issues when we find them...
And we do continue both to try to fix bugs we find in our own gear and to try to find ways to work with the flaws we find in other products... We think we've done pretty good so far... but we still have a ways to go... (And, sadly, there may be problems that aren't our fault, and that we may never be able to solve.)
However, to be fair, when we find and identify a problem we usually manage to fix it... (especially if it's our fault). But, until we know the cause of a problem, and identify it as something we have control over, we can't always promise exactly when we'll have a fix for it, if ever.
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KeithL
Administrator
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Post by KeithL on Feb 12, 2019 11:53:21 GMT -5
Indeed.....
And, even worse, bureaucracy by committee! HDMI problems will never be solved, if they are solved for your particular situation that is temporary, they will change in the future. That's because HDMI is not dependent on electronics, it's dependent upon bureaucracy.
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Post by darien87 on Feb 12, 2019 12:03:49 GMT -5
HDMI problems will never be solved, if they are solved for your particular situation that is temporary, they will change in the future. That's because HDMI is not dependent on electronics, it's dependent upon bureaucracy. HDMI sucks. I was much happier with component cables back in the day. But noooooooooooooo the content creators have to have their HDCP. Sucks that we the consumers bear the brunt of the headaches.
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Post by darien87 on Feb 12, 2019 12:09:20 GMT -5
Geez dude. We get it, you're upset. I've had issues with my XMC as well. So far the only fix for me has been to put my XMC on lowest power and go through the full one minute boot cycle every time. Not ideal but at least the system works for now. The only lingering issue for me is the loss of center channel audio whenever I first play a 4k blu-ray disc. An input switch solves this. From what I've read Bootman has been nothing but cordial and genuinely seems willing to help you out. How about you try NOT shitting all over the guy? I don't know who the f you think you are , but there are more out here that know something you might not know smart a__! FYI Emotiva know about the issues and has stated that there going to work on it but gave no timeline! It's the timeline I'm interested in! At the moment the XMC-1 is tanked and I won't use until the firmware is resolved ! If not within a reasonable time frame I'm moving on ! Good riddance ay ! Who do I think I am? I think I'm a guy that was trying to get a fellow XMC owner to simmer down a little and see that being an ass to people that are trying to offer help is not the way to go about solving a problem. But if that doesn't work for you, fine. Go ahead and sell your XMC and try another product that might work better for you. In your own words, "Good riddance".
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Post by sgracing on Feb 12, 2019 12:31:36 GMT -5
I don't know who the f you think you are , but there are more out here that know something you might not know smart a__! FYI Emotiva know about the issues and has stated that there going to work on it but gave no timeline! It's the timeline I'm interested in! At the moment the XMC-1 is tanked and I won't use until the firmware is resolved ! If not within a reasonable time frame I'm moving on ! Good riddance ay ! Who do I think I am? I think I'm a guy that was trying to get a fellow XMC owner to simmer down a little and see that being an ass to people that are trying to offer help is not the way to go about solving a problem. But if that doesn't work for you, fine. Go ahead and sell your XMC and try another product that might work better for you. In your own words, "Good riddance". What a presumptuous ass ! There are people out here that can actually think and do for themselves ! I like informing other as to help midigate there wows with there equipment ! I am also a seeker of knowledge base forums for resolve. And for some jerk that can make assumptions that I haven't tried to resolve with help , well you know how I feel . Lol Just would like to know if Emotiva is going to write a fix ......!
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bootman
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Post by bootman on Feb 12, 2019 12:37:38 GMT -5
Who do I think I am? I think I'm a guy that was trying to get a fellow XMC owner to simmer down a little and see that being an ass to people that are trying to offer help is not the way to go about solving a problem. But if that doesn't work for you, fine. Go ahead and sell your XMC and try another product that might work better for you. In your own words, "Good riddance". What a presumptuous ass ! There are people out here that can actually think and do for themselves ! I like informing other as to help midigate there wows with there equipment ! I am also a seeker of knowledge base forums for resolve. And for some jerk that can make assumptions that I haven't tried to resolve with help , well you know how I feel . Lol Just would like to know if Emotiva is going to write a fix ......! You really need to read this and take special note of #3. emotivalounge.proboards.com/thread/10157/forum-etiquette-readAll I'm going to comment on going forward. You are now in control of your own destiny here.
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Post by mgbpuff on Feb 12, 2019 12:44:01 GMT -5
HDMI problems will never be solved, if they are solved for your particular situation that is temporary, they will change in the future. That's because HDMI is not dependent on electronics, it's dependent upon bureaucracy. HDMI sucks. I was much happier with component cables back in the day. But noooooooooooooo the content creators have to have their HDCP. Sucks that we the consumers bear the brunt of the headaches. Well, I wanted some sort of digital system, like FireWire that didn't have copy protection built into it. But I have since thrown out any FireWire devices (a Mitsubishi TV and a JVC HD tape recorder) and now I must kowtow as all of you with the monsterous HDMI/HDCP sytem that has been forced down our gullets. My saving grace was using some HDFury products (Chinese company) to get around restrictions (they enabled me to use my analog HD Mitsubishi TV for 13 years and long after the digital flag was implemented to forbid HD analog).
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LCSeminole
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Res firma mitescere nescit.
Posts: 20,863
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Post by LCSeminole on Feb 12, 2019 13:10:00 GMT -5
Who do I think I am? I think I'm a guy that was trying to get a fellow XMC owner to simmer down a little and see that being an ass to people that are trying to offer help is not the way to go about solving a problem. But if that doesn't work for you, fine. Go ahead and sell your XMC and try another product that might work better for you. In your own words, "Good riddance". What a presumptuous ass ! There are people out here that can actually think and do for themselves ! I like informing other as to help midigate there wows with there equipment ! I am also a seeker of knowledge base forums for resolve. And for some jerk that can make assumptions that I haven't tried to resolve with help , well you know how I feel . Lol Just would like to know if Emotiva is going to write a fix ......! sgracing, It’s already been pointed out that you re-read the Lounge Rules of Etiquette. If you have questions, then personally PM me, otherwise consider this a warning for your rude, personal and disrespectful posts. You won’t be asked to tone it down again. Thank you for your cooperation.
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Post by sgracing on Feb 12, 2019 13:54:36 GMT -5
What a presumptuous ass ! There are people out here that can actually think and do for themselves ! I like informing other as to help midigate there wows with there equipment ! I am also a seeker of knowledge base forums for resolve. And for some jerk that can make assumptions that I haven't tried to resolve with help , well you know how I feel . Lol Just would like to know if Emotiva is going to write a fix ......! sgracing, It’s already been pointed out that you re-read the Lounge Rules of Etiquette. If you have questions, then personally PM me, otherwise consider this a warning for your rude, personal and disrespectful posts. You won’t be asked to tone it down again. Thank you for your cooperation. So it appears that other can be rude , I hope they get the same response .
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Post by teaman on Feb 12, 2019 15:39:39 GMT -5
Guys, not siding in with anyone here but I too would be extremely pissed if I dropped good money on a processor that doesn't work out of the box. Just remember that some people pay with their last dollars on a promise that this is the next best thing. Not everyone can afford to just sell off a processor at a loss if it doesn't work for them. That is the main reason I would never drop more than $1k on a processor. Every year someone configures something differently and finds some new shiny object to make them replaceable. I am simply watching this unwind itself and to me I think well and justified by being upset. I am in this forum every day and I can go all the way back to the launch of the UMC-200 to find a ton of promises made about how quickly problems were going to addressed and rectified. Same goes for the XMC-1. I remember watching Tony in here all day every day trying to help people figure out their new toy and getting it to work, myself included....don't have that kind of patience. I also don't have the money to drop on a processor that isn't working 100% out of the box. All I'm saying is to try understanding sgracing's point here. It doesn't need to get rude and name calling but it also shouldn't turn condescending.
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