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Post by radridd on Nov 11, 2009 6:43:02 GMT -5
I emailed harmony customer support and requested they look into adding it to the database. Might help if a few others do the same. I will post if I get a response.
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Post by radridd on Nov 16, 2009 19:03:54 GMT -5
Well I got an email response from Logitec today. Basic form letter, Sorry about the issue with your harmony remote BLA bla bla.  Continued by giving me instructions on the learning capabilities.  Looks like we will have to wait.  |
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zestychicken
Emo VIPs 
47 and still playing Madden, woot!
Posts: 141
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Post by zestychicken on Nov 17, 2009 7:24:36 GMT -5
Don't some manufacturers use the same code for multiple devices? I wonder if the LMC-1 discrete codes would work for the UMC-1?
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Post by jahays32 on Nov 19, 2009 16:39:44 GMT -5
Well I got an email response from Logitec today. Basic form letter, Sorry about the issue with your harmony remote BLA bla bla. Continued by giving me instructions on the learning capabilities. Looks like we will have to wait. Did you give them Emotivas number and ask them to call and get them or we will have to ban Harmony remotes across the world ;D |
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Post by UT-Driven on Nov 19, 2009 18:05:00 GMT -5
I have a contact in the Harmony remote division of Logitech. I have asked him for a contact or procedure in case this will help Lonnie further with getting products added in the future.
Doug
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Post by UT-Driven on Nov 20, 2009 16:00:37 GMT -5
I have a contact in the Harmony remote division of Logitech. I have asked him for a contact or procedure in case this will help Lonnie further with getting products added in the future. Doug I sent an e-mail to lonnie@emotiva.com, please be sure to check your junk e-mail if you somehow don't get it. Doug |
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Post by dholtz1 on Nov 20, 2009 23:36:54 GMT -5
On November 11, Lonnie replied to my query about UMC-1 codes for the Harmony One. He said "The codes are in process of being sent to Harmony now."
This should answer some of your concerns.
David
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Post by jahays32 on Nov 21, 2009 17:19:08 GMT -5
On November 11, Lonnie replied to my query about UMC-1 codes for the Harmony One. He said "The codes are in process of being sent to Harmony now." This should answer some of your concerns. David I hope Lonnie can follow up with a post saying when they are sent. This way we can start emailing Harmony everyday ;D |
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Post by Accurus on Nov 21, 2009 21:42:40 GMT -5
Hey guys. My father just picked one of these up and wanted the remote to work with his Harmony 720. The USP-1 codes are indeed in their directory, but not where you might think. I had the same problem with my Audio Refinement Pre 5. The USP-1 codes are listed under Amplifier section and then select USP-1. The codes work just fine as I am able to fully control the USP-1 with the provided codes from the Harmony database. I will give Emotiva a call on Monday when they open since they when my father spoke with Lonnie the other day he said that the Harmony codes were still not posted. So it appears that Emotiva is unaware that their codes are posted probably because they continue to check the preamplifier section where they should be vs the amplifier section which is where they are. If any of you guys have problems finding the codes let me know and I will make a screenshot guide as to where I found the codes. Good luck programming your remotes and I hope this helps you folks who like my father wanted their Harmony to work with the USP-1 with minimal manual programming.  |
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Post by jahays32 on Nov 22, 2009 1:39:45 GMT -5
Hey guys. My father just picked one of these up and wanted the remote to work with his Harmony 720. The USP-1 codes are indeed in their directory, but not where you might think. I had the same problem with my Audio Refinement Pre 5. The USP-1 codes are listed under Amplifier section and then select USP-1. The codes work just fine as I am able to fully control the USP-1 with the provided codes from the Harmony database. I will give Emotiva a call on Monday when they open since they when my father spoke with Lonnie the other day he said that the Harmony codes were still not posted. So it appears that Emotiva is unaware that their codes are posted probably because they continue to check the preamplifier section where they should be vs the amplifier section which is where they are. If any of you guys have problems finding the codes let me know and I will make a screenshot guide as to where I found the codes. Good luck programming your remotes and I hope this helps you folks who like my father wanted their Harmony to work with the USP-1 with minimal manual programming. Well its nice to see the USP-1 is there. Now we need the UMC-1 to be there |
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hemster
Global Moderator 
Particle Manufacturer
...still listening... still watching
Posts: 51,950
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Post by hemster on Nov 22, 2009 20:18:46 GMT -5
Hey guys. My father just picked one of these up and wanted the remote to work with his Harmony 720. The USP-1 codes are indeed in their directory, but not where you might think. I had the same problem with my Audio Refinement Pre 5. The USP-1 codes are listed under Amplifier section and then select USP-1. The codes work just fine as I am able to fully control the USP-1 with the provided codes from the Harmony database. I will give Emotiva a call on Monday when they open since they when my father spoke with Lonnie the other day he said that the Harmony codes were still not posted. So it appears that Emotiva is unaware that their codes are posted probably because they continue to check the preamplifier section where they should be vs the amplifier section which is where they are. If any of you guys have problems finding the codes let me know and I will make a screenshot guide as to where I found the codes. Good luck programming your remotes and I hope this helps you folks who like my father wanted their Harmony to work with the USP-1 with minimal manual programming. Well its nice to see the USP-1 is there. Now we need the UMC-1 to be there The UMC-1 is there, we need it to be here!  |
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Post by 2infinity on Nov 23, 2009 9:33:44 GMT -5
I too can confirm the misplaced USP-1 remote codes on the Harmony Database. No UMC-1 though.
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Post by radridd on Dec 15, 2009 10:31:13 GMT -5
Any updates or word from logitec on adding the UMC-1?
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Post by Stevens on Dec 15, 2009 14:56:01 GMT -5
What's the big deal? With so few buttons, it would only take a few minutes to transfer the commands manually. And, I believe this is how it works (but I am not sure); once one user has programmed and stored the profile correctly, a similar profile is then available for all other Logitech users.
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Post by jlafrenz on Dec 15, 2009 15:02:38 GMT -5
I just got off the phone with Harmony Tech Support for a separate issue and I just happened to ask them about the UMC-1 in their database. The rep on the phone looked it up and told me that it was indeed in the database.
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Post by bigred7078 on Dec 15, 2009 15:07:42 GMT -5
I just got off the phone with Harmony Tech Support for a separate issue and I just happened to ask them about the UMC-1 in their database. The rep on the phone looked it up and told me that it was indeed in the database. sweet, thanks Judd! |
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Post by jahays32 on Dec 15, 2009 16:13:45 GMT -5
I just got off the phone with Harmony Tech Support for a separate issue and I just happened to ask them about the UMC-1 in their database. The rep on the phone looked it up and told me that it was indeed in the database. sweet, thanks Judd! Well I hate to say it but he was wrong. The UMC-1 is not in the database. |
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Post by 2infinity on Dec 15, 2009 16:14:13 GMT -5
I just got off the phone with Harmony Tech Support for a separate issue and I just happened to ask them about the UMC-1 in their database. The rep on the phone looked it up and told me that it was indeed in the database. That is great news! Finally some love for future UMC-1 Owners! Great work! |
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Post by jahays32 on Dec 15, 2009 16:16:25 GMT -5
What's the big deal? With so few buttons, it would only take a few minutes to transfer the commands manually. And, I believe this is how it works (but I am not sure); once one user has programmed and stored the profile correctly, a similar profile is then available for all other Logitech users. The big deal is how are you going to program a video selector button that just toggles. Emotiva has to supply Harmony with discreet codes for each input for us Harmony users to program the different inputs. |
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Post by jlafrenz on Dec 15, 2009 16:41:45 GMT -5
Well I hate to say it but he was wrong. The UMC-1 is not in the database. I am merely passing on what I was told by Harmony Tech Support. They have no reason to lie to me. Also, just because the information is not available through the software does not mean that Harmony does not have the information in their database. |
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Continued by giving me instructions on the learning capabilities. 
