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Post by monkeypimp on Jul 22, 2010 8:54:33 GMT -5
I may have missed a thread on this but since I update to B3 I now occasionally am not able to power the UMC all of the way down on the first try. When I hit the off button the unit shuts down the front panel display and the video and audio signals but the front panel power button remains blue and the amp does not get shut down. Pressing the off button on the remote again does nothing. Pressing the front panel power button powers the unit up. Do you think it's possible you might accidentally have zone 2 "on" without knowing it intermittently? If you power down the main without first turning Z2 "off" if it happens to be on, what you describe is what the unit does to let you know Z2 is still on. Next time it does that and the power button remains blue after you power it down, hit the zone 2 power button from the controller and see if the unit power button doesn't change to amber. I have tried exactly as you describe and it turns zone 2 on and then another push of z2 power shuts it off and it goes to amber. I also will say it is a much faster way to fix the issue than turning z1 back on as z1 has a much longer power on sequence.
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Post by jeffinmonterey on Jul 24, 2010 2:55:04 GMT -5
I had an unusual situation arise tonight. On another thread, I addressed the "analog copy protection" message I received from the UMC, while watching a cable tv show. I am using the Moto 3400 cable box, HDMI out from that, to the UMC, and component to the display. (I must run a new HDMI cable to the display as I do not have one at present). I received the same message tonight, while watching a movie for several minutes (5 to 10) and then the screen went blue, with the "analog copy protection" message. At this point, I could not get any video on any channel, without changing inputs and re-connecting to cable. I could not watch the particular movie (Good Will Hunting) on that particular channel. I would assume that this message is being generated because the incoming cable signal is telling the UMC that there is a copy protection on this particular channel/movie. I don't understand, however, how I can watch it for so long, and then get the message. Has anyone ever had this type of 'message' come up on another brand of receiver/processor? Is it just an HDMI thing or a UMC thing? This is my worst night of this problem. Tonite I tuned in a HD channel (starz) to watch something. Program started fine and then I get the 'blue screen of death'. In order to bring back the picture, I change inputs, and then go back to starz. The picture only lasts for a few seconds. In frustration, I switch to Non-HD Starz to watch the movie. Played fine for 20 minutes or so, and then get the 'blue screen of death'. Fixed it by the above method. Worked for several minutes. Then.... in all, the blue screen came up 5 times in about 2 hours. This has never happened before (so many times) in 1 viewing session. I am getting ready to pull the plug.
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Post by suffolk112000 on Jul 25, 2010 8:46:40 GMT -5
So if I place my order now, will the UMC-1 I receive have "The Final Beta Code' installed in it, or will I have to download it my self? Just currious...
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Chris
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Posts: 424
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Post by Chris on Jul 27, 2010 20:56:57 GMT -5
Watching Warehouse 13 on the Syfy channel in HD tonight on Fios. Returned from commercials to the program and got no center channel sound (e.g. dialog channel) and only sound from surrounds.
Will these things ever be fixed?
I apologize in advance for being discouraged but I've had the UMC-1 for close to 6 months and I just don't understand where things are headed?
I've tried to be patient. I have filed bug reports. I have sent emails. I have made phone calls. I have tried to be respectful but I don't have a clue when or if a fix for anything is forthcoming?
-CB
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Post by Mischief on Jul 27, 2010 21:09:40 GMT -5
Watching Warehouse 13 on the Syfy channel in HD tonight on Fios. Returned from commercials to the program and got no center channel sound (e.g. dialog channel) and only sound from surrounds. Will these things ever be fixed? I apologize in advance for being discouraged but I've had the UMC-1 for close to 6 months and I just don't understand where things are headed? I've tried to be patient. I have filed bug reports. I have sent emails. I have made phone calls. I have tried to be respectful but I don't have a clue when or if a fix for anything is forthcoming? -CB I had this problem on my Denon tonight as well, I am starting to think it may be the feed as it is starting to happen on all of my systems. Anyone else notice this with cable/sat recently. SyFy has been the worst of the channels I watch if that helps.
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Post by sciatti on Jul 27, 2010 21:27:36 GMT -5
Watching Warehouse 13 on the Syfy channel in HD tonight on Fios. Returned from commercials to the program and got no center channel sound (e.g. dialog channel) and only sound from surrounds. Will these things ever be fixed? I apologize in advance for being discouraged but I've had the UMC-1 for close to 6 months and I just don't understand where things are headed? I've tried to be patient. I have filed bug reports. I have sent emails. I have made phone calls. I have tried to be respectful but I don't have a clue when or if a fix for anything is forthcoming? -CB I had this problem on my Denon tonight as well, I am starting to think it may be the feed as it is starting to happen on all of my systems. Anyone else notice this with cable/sat recently. SyFy has been the worst of the channels I watch if that helps. hmm...I recently had a center channel dropout watching SyFy too....
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woodworker
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Can't keep my mind from the circling skies; Tongue-tied and twisted just an earth-bound misfit, I
Posts: 197
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Post by woodworker on Jul 28, 2010 8:51:07 GMT -5
I had this problem on my Denon tonight as well, I am starting to think it may be the feed as it is starting to happen on all of my systems. Anyone else notice this with cable/sat recently. SyFy has been the worst of the channels I watch if that helps. hmm...I recently had a center channel dropout watching SyFy too.... I get center channel dropout and momentary complete audio dropout on SciFi, Discovery HT, TLC, Food Network and many others using the Moto 3416 with Comcast at least five or six times an hour. I have not necessarily tied the center channel dropout to any particular network(s) but the lock-unlock-lock on the audio stream problem (which is well documented on this forum already) is almost so constant that I have begun to almost not notice it happening. I have noticed that if I DVR a program and I lose the audio that I can replicate the problem when I rewind that section of the program and replay it. It consistently loses and relocks the audio signal in exactly the same place. I do understand that this probably has something to do with the stream but that being said, none of my other equipment has had this issue in the past so I am a little pulled to both sides of the fence. I want to trust that it will get fixed in an eventual firmware update but I am not confident that it will. No matter what the fault is- the UMC-1, poor/lack of HDMI standards, whatever, I do not with to live with this problem forever I am afraid so I am in great hopes that it is fixed in this upcoming firmware release.
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marc
Minor Hero
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Post by marc on Jul 29, 2010 8:36:11 GMT -5
I am also having these dropouts with DTV fairly often and it does indeed drive me nuts. I actually have a DTV tech scheduled to come out today and look at the problem. I may hold him off a day or two though. I have tried to solve this issue with optical coax and numerous HDMI cables and none seem to help. that really makes me think its the feed, BUT one thing i have not tried is running analog for a couple days, and yes losing DD, but wondering if the dropouts continue over analog. I f they continue over analog then it is most definately the feed right? has anyone done this? OR does anyone else want to try this and report back with findings over the next day or two?
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Post by Mischief on Jul 29, 2010 9:32:13 GMT -5
I am also having these dropouts with DTV fairly often and it does indeed drive me nuts. I actually have a DTV tech scheduled to come out today and look at the problem. I may hold him off a day or two though. I have tried to solve this issue with optical coax and numerous HDMI cables and none seem to help. that really makes me think its the feed, BUT one thing i have not tried is running analog for a couple days, and yes losing DD, but wondering if the dropouts continue over analog. I f they continue over analog then it is most definately the feed right? has anyone done this? OR does anyone else want to try this and report back with findings over the next day or two? I have the audio in my sons room hooked up with analog and he has the drops as well
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Post by roadrunner on Jul 29, 2010 11:35:23 GMT -5
In one of my systems I have an old JVC receiver, pre-HDMI, connected to DirecTV HD HR21 using component video and digital audio; and, I have all of the same audio drop outs that Lounge Members have been attributing to the UMC-1. After numerous calls to DTV tech support I was told that the problem is caused by DTV equipment and that they HOPE to fix it with a future software download. That was nearly two years ago and they still have not been able to fix the problem. I first noticed the audio drop outs the first day after having my service upgrade to HD service. I had standard resolution boxes prior to that and I don't recall having any drop outs. When I had cable service prior to getting DTV I had a lot of audio and video problems, including the drop outs and loss of select channels. Switching to DTV significantly reduced the problems I encountered with cable service. I don't know why DTV is finding it so difficult to correct what ever is causing the audio drop outs, but I do know that HDMI has nothing to do with it and that the problem exists no matter the type of connections you use.
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Post by todd1010 on Aug 25, 2010 9:58:43 GMT -5
I thought I would chime in. I don't own any Emotiva gear at this moment but I am planning on buying soon enough and have been here gathering information. However a buddy of mine just picked up the UMC-1 and the XPA-5 and it will be at his house on Thursday, ha ha I can't wait LOL!
Anyways, I have Comcast in Jax, Florida and I've seen a lot of audio and video drops lately. This has been going on for the past several weeks but before that I don't know because I've been out of town for a long while.
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Post by Mischief on Aug 25, 2010 18:09:06 GMT -5
DTV did another FW update last week and the drops have vanished again. I wish they would take the time to test these updates. It seems like every other one brings the problem again.
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Post by aussie on Aug 25, 2010 21:00:14 GMT -5
Well I thought I had a good unit, first day I got it everything worked without flaw pretty much. last night and today the unit has become a nightmare, not shutting down fully/correctly and it seems to not see any of the devices I have connected to it.
Has taken about a hour of cycling the power of everything and playing with cables etc till it picks up the HDMI connection and the handshake works. Now I knew there was still issues with the UMC-1 and that final software release was still to come but I didn't think the thing would be this bad. I also find it strange that it worked with everything the first day without issue or fault and now it's having these issues.
Current firmware is W6.02.00.14, all other equipment and cables are known good as have been in use for some time with my old AVR without any problem.
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Post by sciatti on Aug 26, 2010 0:37:05 GMT -5
Aussie, I had all the problems you're having while on beta 2 (W6.02.00.14) using known "good" old HDMI cables. I loaded beta 3 (W7.01.00.02) and my handshake issues were significantly reduced. Shutdown errors became rare. I still wasn't happy about the handshake problems, Then one day I found a review on Australian made Kordz HDMI cables here: www.hometheaterhifi.com/cables-products-menu-column3-48/848-kordz-evo-evs-and-evx-hdmi-cables.htmlI decided to bite the bullet and replaced my mixed bag of old HDMI cables with all Kordz EVS HDMI cables, and all my handshake problems vanished. I can now switch between watching TV to watching a Blu-ray movie back to watching TV, on the fly, without any handshake issues. Your old cables were perfect in your old setup probably because of older HDMI standards. I'm guessing the UMC-1 uses newer standards that your old cables don't support. Dude, support your own economy and get some Kordz cables, load beta 3 and you'll be loving your UMC-1, as I do mine. Regards, Scott
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Post by aussie on Aug 26, 2010 3:09:50 GMT -5
Good advice except that I already use one of those cables and the fact that my old equipment was HDMI 1.3a compliant anyway. While I would love to replace the other cables with that brand at almost $300 a cable and I need 4 of them it's out of my current budget. I am however looking at buying some other known quality cables locally though just to be on the safe side.
After turning the UMC off at the back and unplugging it for a while it all seems good again now. I was going to wait for the final firmware release as it's getting very close now one would think but I may just try whatever is the current firmware offering and see how that goes if I have any issues again.
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Post by Nemesis.ie on Aug 26, 2010 5:25:06 GMT -5
Those Kordz look very like the Emotiva ones - but seem to be a tad on the expensive side.
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Post by jmilton on Aug 26, 2010 6:07:46 GMT -5
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Post by autocrat on Aug 29, 2010 18:42:42 GMT -5
Good advice except that I already use one of those cables and the fact that my old equipment was HDMI 1.3a compliant anyway. While I would love to replace the other cables with that brand at almost $300 a cable and I need 4 of them it's out of my current budget. I am however looking at buying some other known quality cables locally though just to be on the safe side. If you're looking, I can recommend www.ezyhd.com.au/, very good quality, very good prices.
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Post by aussie on Aug 29, 2010 20:36:04 GMT -5
Good advice except that I already use one of those cables and the fact that my old equipment was HDMI 1.3a compliant anyway. While I would love to replace the other cables with that brand at almost $300 a cable and I need 4 of them it's out of my current budget. I am however looking at buying some other known quality cables locally though just to be on the safe side. If you're looking, I can recommend www.ezyhd.com.au/, very good quality, very good prices. Thanks, thats exactly who I ended up going to for a couple of new cables to try. Should be here today any minute now, sad thing is I've not had any issues since I loaded the new firmware so it seems my issue may already be solved. The UMC get a video/audio lock everytime without fail now, though it is a little slow on the handshake but it has worked every time and been stable.
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Post by aussie on Aug 29, 2010 20:55:35 GMT -5
Hmmm, seems I spoke too soon. No sooner did I make that last post and the new cables turned up. Spoke with the wife just now and she says video is dropping out like mad with our Foxtel (pay tv). Guess I'll see if the new HDMI cables help when I get the chance to fit them later on, I sure hope it sorts it out because if not the wife just said the UMC is out the door if it doesn't work well with the Foxtel.
Tried redoing firmware install, bought new HDMI cables upto latest specs, still having big issues with pay tv. I get audio and a video signal is coming through from the pay tv unit as I can get all menus up on screen and other info. Just no movie or tv show image.
Think I'm having HDCP issues maybe ?
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